Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201704215 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Nov 2018 |
| 201704119 | Fife NHS Board | Health | Partly Upheld | 1 Nov 2018 |
| 201703836 | Grampian NHS Board | Health | Partly Upheld | 1 Nov 2018 |
| 201702179 | North Lanarkshire Council | Local Government | Not Upheld | 1 Nov 2018 |
| 201703672 | Western Isles NHS Board | Health | Upheld | 1 Nov 2018 |
| 201706197 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 Nov 2018 |
| 201705851 | Glasgow City Health and Social Care Partnership | Health and Social Care | Withdrawn | 1 Nov 2018 |
| 201708352 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Nov 2018 |
| 201704104 | Dumfries and Galloway NHS Board | Health | Partly Upheld | 1 Nov 2018 |
| 201705257 | Tayside NHS Board | Health | Upheld | 1 Nov 2018 |
| 201707404 | North Lanarkshire Council | Local Government | Upheld | 1 Nov 2018 |
| 201707319 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Nov 2018 |
| 201707902 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Nov 2018 |
| 201703562 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Nov 2018 |
| 201704657 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Nov 2018 |
| 201801464 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 Nov 2018 |
| 201704678 | Scottish Prison Service | Prisons | Upheld | 1 Nov 2018 |
| 201802151 | Highland NHS Board | Health | Upheld | 1 Nov 2018 |
| 201705314 | Tayside NHS Board | Health | Partly Upheld | 1 Nov 2018 |
| 201705948 | University of Strathclyde | Education | Not Upheld | 1 Nov 2018 |
| 201801389 | Business Stream | Water | Not Upheld | 1 Nov 2018 |
| 201800266 | Angus Council | Local Government | Not Upheld | 1 Nov 2018 |
| 201707254 | Aberdeenshire Council | Local Government | Upheld | 1 Nov 2018 |
| 201801136 | East Dunbartonshire Council | Local Government | Not Upheld | 1 Nov 2018 |
| 201706768 | Scottish Ambulance Service | Health | Partly Upheld | 1 Nov 2018 |