Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201605328 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Dec 2018 |
| 201803249 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Dec 2018 |
| 201705213 | Viewpoint Housing Association Ltd | Local Government | Upheld | 1 Dec 2018 |
| 201706529 | Aberdeen City Health and Social Care Partnership | Health and Social Care | Upheld | 1 Dec 2018 |
| 201803545 | Lanarkshire NHS Board | Health | Not Upheld | 1 Dec 2018 |
| 201704828 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Dec 2018 |
| 201703310 | Glasgow Housing Association | Local Government | Upheld | 1 Dec 2018 |
| 201708511 | Fife NHS Board | Health | Partly Upheld | 1 Dec 2018 |
| 201800650 | North Lanarkshire Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Dec 2018 |
| 201704876 | Argyll and Bute Council | Local Government | Partly Upheld | 1 Dec 2018 |
| 201704460 | Fife NHS Board | Health | Upheld | 1 Dec 2018 |
| 201707816 | Grampian NHS Board | Health | Partly Upheld | 1 Dec 2018 |
| 201801358 | South Lanarkshire Council | Local Government | Not Upheld | 1 Dec 2018 |
| 201801854 | University of the West of Scotland | Education | Not Upheld | 1 Dec 2018 |
| 201802931 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Dec 2018 |
| 201802804 | Lanarkshire NHS Board | Health | Not Upheld | 1 Dec 2018 |
| 201703760 | South Lanarkshire Health and Social Care Partnership | Health and Social Care | Partly Upheld | 1 Dec 2018 |
| 201702963 | Grampian NHS Board | Health | Not Upheld | 1 Dec 2018 |
| 201704421 | The Highland Council | Local Government | Upheld | 1 Dec 2018 |
| 201704830 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Dec 2018 |
| 201702276 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Dec 2018 |
| 201801841 | Wheatley Housing Group Ltd | Local Government | Not Upheld | 1 Nov 2018 |
| 201705948 | University of Strathclyde | Education | Not Upheld | 1 Nov 2018 |
| 201707587 | Scottish Government D-G Learning & Justice | Scottish Government | Upheld | 1 Nov 2018 |
| 201703672 | Western Isles NHS Board | Health | Upheld | 1 Nov 2018 |