Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201801854 | University of the West of Scotland | Education | Not Upheld | 1 Dec 2018 |
| 201803249 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Dec 2018 |
| 201803268 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Nov 2018 |
| 201800910 | University of Glasgow | Education | Upheld | 1 Nov 2018 |
| 201800372 | Grampian NHS Board | Health | Partly Upheld | 1 Nov 2018 |
| 201706974 | Fife Council | Local Government | Upheld | 1 Nov 2018 |
| 201707254 | Aberdeenshire Council | Local Government | Upheld | 1 Nov 2018 |
| 201801136 | East Dunbartonshire Council | Local Government | Not Upheld | 1 Nov 2018 |
| 201706768 | Scottish Ambulance Service | Health | Partly Upheld | 1 Nov 2018 |
| 201800266 | Angus Council | Local Government | Not Upheld | 1 Nov 2018 |
| 201800777 | East Dunbartonshire Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Nov 2018 |
| 201703672 | Western Isles NHS Board | Health | Upheld | 1 Nov 2018 |
| 201801841 | Wheatley Housing Group Ltd | Local Government | Not Upheld | 1 Nov 2018 |
| 201704678 | Scottish Prison Service | Prisons | Upheld | 1 Nov 2018 |
| 201705314 | Tayside NHS Board | Health | Partly Upheld | 1 Nov 2018 |
| 201705948 | University of Strathclyde | Education | Not Upheld | 1 Nov 2018 |
| 201801382 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Nov 2018 |
| 201707587 | Scottish Government D-G Learning & Justice | Scottish Government | Upheld | 1 Nov 2018 |
| 201708706 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Nov 2018 |
| 201800172 | A Dentist in the Tayside NHS Board area | Health | Upheld | 1 Nov 2018 |
| 201802151 | Highland NHS Board | Health | Upheld | 1 Nov 2018 |
| 201708632 | Grampian NHS Board | Health | Upheld | 1 Nov 2018 |
| 201707853 | Grampian NHS Board | Health | Upheld | 1 Nov 2018 |
| 201706740 | Borders NHS Board | Health | Upheld | 1 Nov 2018 |
| 201706306 | Dumfries and Galloway Council | Local Government | Not Upheld | 1 Nov 2018 |