Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201800504 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 Jan 2019 |
| 201707895 | A Dentist in the Greater Glasgow & Clyde NHS Board area | Health | Not Upheld | 1 Jan 2019 |
| 201800064 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jan 2019 |
| 201800744 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jan 2019 |
| 201706114 | A Medical Practice in the Fife NHS Board area | Health | Not Upheld | 1 Jan 2019 |
| 201705031 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jan 2019 |
| 201707103 | A Dentist in the Forth Valley NHS Board area | Health | Not Upheld | 1 Jan 2019 |
| 201802686 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Jan 2019 |
| 201803425 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 Jan 2019 |
| 201708492 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jan 2019 |
| 201706446 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jan 2019 |
| 201803689 | Highland NHS Board | Health | Not Upheld | 1 Jan 2019 |
| 201802900 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jan 2019 |
| 201803249 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Dec 2018 |
| 201802106 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Dec 2018 |
| 201702963 | Grampian NHS Board | Health | Not Upheld | 1 Dec 2018 |
| 201801854 | University of the West of Scotland | Education | Not Upheld | 1 Dec 2018 |
| 201802931 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Dec 2018 |
| 201802804 | Lanarkshire NHS Board | Health | Not Upheld | 1 Dec 2018 |
| 201605328 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Dec 2018 |
| 201703029 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Dec 2018 |
| 201802923 | Scottish Prison Service | Prisons | Resolved / Early Resolution | 1 Dec 2018 |
| 201802359 | Wheatley Housing Group Ltd | Local Government | Upheld | 1 Dec 2018 |
| 201700619 | Fife NHS Board | Health | Not Upheld | 1 Dec 2018 |
| 201801850 | Scottish Prison Service | Prisons | Upheld | 1 Dec 2018 |