Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201705932 | Argyll and Bute Council | Local Government | Upheld | 1 Jan 2019 |
| 201800377 | Falkirk Council | Local Government | Partly Upheld | 1 Jan 2019 |
| 201709050 | Scottish Prison Service | Prisons | Partly Upheld | 1 Jan 2019 |
| 201705027 | Angus Council | Local Government | Partly Upheld | 1 Jan 2019 |
| 201602161 | Scottish Prison Service | Prisons | Upheld | 1 Jan 2019 |
| 201802160 | North Lanarkshire Council | Local Government | Upheld | 1 Jan 2019 |
| 201801804 | Highland NHS Board | Health | Not Upheld | 1 Jan 2019 |
| 201705123 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Jan 2019 |
| 201708492 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jan 2019 |
| 201706446 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jan 2019 |
| 201802900 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jan 2019 |
| 201800064 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jan 2019 |
| 201800744 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jan 2019 |
| 201708286 | Argyll and Bute Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Jan 2019 |
| 201803425 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 Jan 2019 |
| 201802686 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Jan 2019 |
| 201707103 | A Dentist in the Forth Valley NHS Board area | Health | Not Upheld | 1 Jan 2019 |
| 201803689 | Highland NHS Board | Health | Not Upheld | 1 Jan 2019 |
| 201705031 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jan 2019 |
| 201706114 | A Medical Practice in the Fife NHS Board area | Health | Not Upheld | 1 Jan 2019 |
| 201609404 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jan 2019 |
| 201801280 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jan 2019 |
| 201801143 | Scottish Prison Service | Prisons | Not Upheld | 1 Jan 2019 |
| 201706330 | Grampian NHS Board | Health | Upheld | 1 Jan 2019 |
| 201800504 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 Jan 2019 |