Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201804495 | Fife Council | Local Government | Not Upheld | 1 Feb 2019 |
| 201705291 | Grampian NHS Board | Health | Upheld | 1 Feb 2019 |
| 201707761 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Feb 2019 |
| 201805241 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Feb 2019 |
| 201707788 | Dumfries and Galloway NHS Board | Health | Partly Upheld | 1 Feb 2019 |
| 201801896 | Lanarkshire NHS Board | Health | Not Upheld | 1 Feb 2019 |
| 201704696 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Feb 2019 |
| 201800619 | Lothian NHS Board | Health | Upheld | 1 Feb 2019 |
| 201801256 | Grampian NHS Board | Health | Not Upheld | 1 Feb 2019 |
| 201800220 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Feb 2019 |
| 201707213 | A Medical Practice in the Forth Valley NHS Board area | Health | Partly Upheld | 1 Feb 2019 |
| 201706214 | Highland NHS Board | Health | Partly Upheld | 1 Feb 2019 |
| 201803561 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Feb 2019 |
| 201706718 | Dumfries and Galloway Council | Local Government | Not Upheld | 1 Feb 2019 |
| 201604366 | Perth and Kinross Council | Local Government | Partly Upheld | 1 Feb 2019 |
| 201803753 | Clear Business Water | Water | Partly Upheld | 1 Feb 2019 |
| 201708256 | Lothian NHS Board - Royal Edinburgh and Associated Services Division | Health | Upheld | 1 Feb 2019 |
| 201800216 | Tayside NHS Board | Health | Partly Upheld | 1 Feb 2019 |
| 201804021 | Sanctuary (Scotland) Housing Association Ltd | Local Government | Upheld | 1 Feb 2019 |
| 201800738 | Forth Valley NHS Board | Health | Not Upheld | 1 Feb 2019 |
| 201804347 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 Feb 2019 |
| 201800660 | Lanarkshire NHS Board | Health | Upheld | 1 Feb 2019 |
| 201800349 | Grampian NHS Board | Health | Not Upheld | 1 Feb 2019 |
| 201708492 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jan 2019 |
| 201706446 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jan 2019 |