Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201707761 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Feb 2019 |
| 201800301 | Scottish Prison Service | Prisons | Upheld | 1 Feb 2019 |
| 201804495 | Fife Council | Local Government | Not Upheld | 1 Feb 2019 |
| 201707788 | Dumfries and Galloway NHS Board | Health | Partly Upheld | 1 Feb 2019 |
| 201602161 | Scottish Prison Service | Prisons | Upheld | 1 Jan 2019 |
| 201705932 | Argyll and Bute Council | Local Government | Upheld | 1 Jan 2019 |
| 201705027 | Angus Council | Local Government | Partly Upheld | 1 Jan 2019 |
| 201709050 | Scottish Prison Service | Prisons | Partly Upheld | 1 Jan 2019 |
| 201803695 | NHS 24 | Health | Upheld | 1 Jan 2019 |
| 201800529 | Midlothian Council | Local Government | Not Upheld | 1 Jan 2019 |
| 201801223 | Fife Council | Local Government | Upheld | 1 Jan 2019 |
| 201800032 | Falkirk Council | Local Government | Upheld | 1 Jan 2019 |
| 201800377 | Falkirk Council | Local Government | Partly Upheld | 1 Jan 2019 |
| 201801804 | Highland NHS Board | Health | Not Upheld | 1 Jan 2019 |
| 201609404 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jan 2019 |
| 201704758 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Jan 2019 |
| 201608807 | A Dentist in the Greater Glasgow & Clyde NHS Board area | Health | Not Upheld | 1 Jan 2019 |
| 201704532 | Office of the Accountant in Bankruptcy | Scottish Government and Devolved Administration | Upheld | 1 Jan 2019 |
| 201704980 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jan 2019 |
| 201609186 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jan 2019 |
| 201703147 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jan 2019 |
| 201705298 | Lanarkshire NHS Board | Health | Upheld | 1 Jan 2019 |
| 201802678 | A Dentist in the Greater Glasgow & Clyde NHS Board area | Health | Upheld | 1 Jan 2019 |
| 201707590 | Highland NHS Board | Health | Upheld | 1 Jan 2019 |
| 201707492 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jan 2019 |