Source · SPSO (Scottish Public Services Ombudsman)

Grampian NHS Board

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201800349 Sector Health Category clinical treatment / diagnosis Decided 01 February 2019

View NHS Grampian scorecard

Full decision

Summary

Mr C was attending the endocrinology (the branch of medicine concerned with endocrine glands and hormones) department at Aberdeen Royal Infirmary for tests associated with his body's ability to make a natural steroid hormone. Several month's later he suffered a stroke and he believed that this was a result of him taking testosterone replacement therapy. Mr C complained that during a clinic attendance he was not warned about the risks and benefits of this therapy.

We took independent endocrinology advice. We found that Mr C had been prescribed testosterone replacement therapy by his GP and that it was the responsibility of the prescribing doctor to discuss the risks and benefits with him. When hospital clinicians became aware of the testosterone therapy, they contacted the GP practice to obtain more information and suggested a way forward. We considered this to be reasonable and did not uphold Mr C's complaint.

Related reading

View Decision Report 201800349 as a PDF (23.79 KB) Updated: February 20, 2019

View original on SPSO (Scottish Publ… website

Other decisions involving Grampian NHS Board

Reference Date Summary Outcome
202504517 01 May 2026 C complained about the care and treatment that they received in A&E, and the subsequent handling of their complaint by … Upheld
202401974 01 May 2026 C complained about the standard of care provided to their parent (A) by the board in relation to a scan … Upheld
202501264 01 Mar 2026 C complained about the care and treatment that their spouse (A) received from the board during admissions to Dr Gray’s … Upheld
202402498 01 Sep 2025 C complained that the board failed to carry out their sibling (A)'s hip replacement surgery within a reasonable time. C … Upheld
202305315 01 Aug 2025 C, a Patient Advice and Support Service (PASS) adviser, complained on behalf of their client (B) about the care and … Upheld
View all decisions for this organisation