Source · Ombudsman decisions
SPSO Individual Decisions
7,975 total decisions
7,750 investigated
2,225 upheld
54% upheld of investigated
Years: Jun 2011–Jul 2026
7,975 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202304888 | Lanarkshire NHS Board | Health | Not Upheld | 1 May 2025 |
| 202403907 | Falkirk Council | Local Government | Upheld | 1 May 2025 |
| 202400112 | Glasgow City Health and Social Care Partnership | Health and Social Care | Upheld | 1 Apr 2025 |
| 202204012 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Apr 2025 |
| 202302915 | The City of Edinburgh Council | Local Government | Upheld | 1 Apr 2025 |
| 202301849 | Fife NHS Board | Health | Upheld | 1 Apr 2025 |
| 202308932 | Glasgow City Council | Local Government | Upheld | 1 Apr 2025 |
| 202303401 | Tayside NHS Board | Health | Partly Upheld | 1 Apr 2025 |
| 202304354 | A medical practice in the Highland NHS Board | Health | Upheld | 1 Apr 2025 |
| 202306373 | Fife NHS Board | Health | Upheld | 1 Apr 2025 |
| 202301151 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Apr 2025 |
| 202306027 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Apr 2025 |
| 202401251 | Glasgow City Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Apr 2025 |
| 202400103 | Lanarkshire NHS Board | Health | Upheld | 1 Apr 2025 |
| 202301564 | Forth Valley NHS Board | Health | Partly Upheld | 1 Apr 2025 |
| 202112069 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Apr 2025 |
| 202308924 | Albyn Housing Society Ltd | Local Government | Upheld | 1 Apr 2025 |
| 202306728 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Apr 2025 |
| 202300806 | Western Isles NHS Board | Health | Partly Upheld | 1 Apr 2025 |
| 202208861 | Highland NHS Board | Health | Upheld | 1 Apr 2025 |
| 202302913 | Lothian NHS Board - Acute Services Division | Health | Partly Upheld | 1 Apr 2025 |
| 202402009 | Falkirk Council | Local Government | Upheld | 1 Apr 2025 |
| 202306085 | Health and Social Care Partnership | Health and Social Care | Upheld | 1 Apr 2025 |
| 202405538 | Edinburgh Health and Social Care Partnership | Health and Social Care | Upheld | 1 Apr 2025 |
| 202403098 | South Lanarkshire Council | Local Government | Upheld | 1 Apr 2025 |