Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201305414 | Scottish Prison Service | Prisons | Partly Upheld | 1 May 2015 |
| 201305412 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2015 |
| 201406473 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2015 |
| 201404940 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2015 |
| 201405223 | Scottish Prison Service | Prisons | Upheld | 1 May 2015 |
| 201405924 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2015 |
| 201405905 | Scottish Prison Service | Prisons | Partly Upheld | 1 May 2015 |
| 201400679 | Scottish Prison Service | Prisons | Partly Upheld | 1 May 2015 |
| 201402202 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2015 |
| 201306092 | Scottish Prison Service | Prisons | Upheld | 1 Apr 2015 |
| 201401836 | Scottish Prison Service | Prisons | Other | 1 Apr 2015 |
| 201306133 | Scottish Prison Service | Prisons | Upheld | 1 Apr 2015 |
| 201401611 | Lothian NHS Board | Health | Partly Upheld | 1 Apr 2015 |
| 201400052 | Scottish Prison Service | Prisons | Other | 1 Mar 2015 |
| 201403808 | Scottish Prison Service | Prisons | Not Upheld | 1 Mar 2015 |
| 201305951 | Scottish Prison Service | Prisons | Other | 1 Mar 2015 |
| 201404373 | Scottish Prison Service | Prisons | Not Upheld | 1 Mar 2015 |
| 201404247 | Scottish Prison Service | Prisons | Not Upheld | 1 Mar 2015 |
| 201400007 | Scottish Prison Service | Prisons | Upheld | 1 Mar 2015 |
| 201402386 | Scottish Prison Service | Prisons | Other | 1 Feb 2015 |
| 201404172 | Scottish Prison Service | Prisons | Not Upheld | 1 Feb 2015 |
| 201403651 | Scottish Prison Service | Prisons | Partly Upheld | 1 Feb 2015 |
| 201403224 | Scottish Prison Service | Prisons | Not Upheld | 1 Feb 2015 |
| 201300474 | Scottish Prison Service | Prisons | Upheld | 1 Feb 2015 |
| 201304654 | Scottish Prison Service | Prisons | Partly Upheld | 1 Feb 2015 |