Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201900247 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jun 2021 |
| 201906833 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 May 2021 |
| 201902979 | Lothian NHS Board - Acute Division | Health | Upheld | 1 May 2021 |
| 202003576 | Ayrshire and Arran NHS Board | Health | Upheld | 1 May 2021 |
| 201905939 | Grampian NHS Board | Health | Upheld | 1 May 2021 |
| 201903628 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 May 2021 |
| 201911145 | Grampian NHS Board | Health | Partly Upheld | 1 May 2021 |
| 201911563 | Ayrshire and Arran NHS Board | Health | Upheld | 1 May 2021 |
| 201903128 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 May 2021 |
| 201901266 | Ayrshire and Arran NHS Board | Health | Upheld | 1 May 2021 |
| 201903611 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 May 2021 |
| 201908098 | Lothian NHS Board - Acute Division | Health | Upheld | 1 May 2021 |
| 201908128 | Grampian NHS Board | Health | Not Upheld | 1 Mar 2021 |
| 201804582 | Grampian NHS Board | Health | Partly Upheld | 1 Mar 2021 |
| 201905266 | Grampian NHS Board | Health | Not Upheld | 1 Feb 2021 |
| 201901805 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Feb 2021 |
| 201902458 | Grampian NHS Board | Health | Upheld | 1 Feb 2021 |
| 201905502 | Dumfries and Galloway Council | Local Government | Not Upheld | 1 Feb 2021 |
| 202000786 | Grampian NHS Board | Health | Partly Upheld | 1 Feb 2021 |
| 201902748 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jan 2021 |
| 201810906 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Partly Upheld | 1 Jan 2021 |
| 201908401 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jan 2021 |
| 201908658 | Grampian NHS Board | Health | Partly Upheld | 1 Jan 2021 |
| 202002582 | Lothian NHS Board | Health | Not Upheld | 1 Jan 2021 |
| 201911923 | Grampian NHS Board | Health | Upheld | 1 Jan 2021 |