Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201807573 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 May 2019 |
| 201708311 | Fife NHS Board | Health | Not Upheld | 1 May 2019 |
| 201805512 | Grampian NHS Board | Health | Upheld | 1 May 2019 |
| 201806145 | Grampian NHS Board | Health | Not Upheld | 1 May 2019 |
| 201806303 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 May 2019 |
| 201803694 | Dumfries and Galloway NHS Board | Health | Upheld | 1 May 2019 |
| 201800557 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 May 2019 |
| 201808175 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 May 2019 |
| 201709220 | North Lanarkshire Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 May 2019 |
| 201806950 | A Medical Practice in the Tayside NHS Board area | Health | Upheld | 1 May 2019 |
| 201800406 | Lothian NHS Board - Acute Division | Health | Upheld | 1 May 2019 |
| 201805707 | A Dentist in the Lanarkshire NHS Board area | Health | Not Upheld | 1 May 2019 |
| 201707514 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 May 2019 |
| 201805548 | A Dentist in the Lothian NHS Board area | Health | Not Upheld | 1 May 2019 |
| 201801523 | Dumfries and Galloway NHS Board | Health | Partly Upheld | 1 May 2019 |
| 201801339 | Lothian NHS Board - Acute Division | Health | Upheld | 1 May 2019 |
| 201803778 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 May 2019 |
| 201707407 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Apr 2019 |
| 201800134 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 Apr 2019 |
| 201804677 | A Medical Practice in the Dumfries and Galloway NHS Board area | Health | Not Upheld | 1 Apr 2019 |
| 201806118 | Grampian NHS Board | Health | Not Upheld | 1 Apr 2019 |
| 201805239 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Apr 2019 |
| 201708248 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Apr 2019 |
| 201806707 | University of the West of Scotland | Education | Not Upheld | 1 Apr 2019 |
| 201707429 | Borders NHS Board | Health | Not Upheld | 1 Apr 2019 |