Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201707564 | Glasgow City Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Apr 2019 |
| 201707309 | Tayside NHS Board | Health | Not Upheld | 1 Apr 2019 |
| 201708281 | Tayside NHS Board | Health | Not Upheld | 1 Apr 2019 |
| 201707407 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Apr 2019 |
| 201800134 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 Apr 2019 |
| 201707429 | Borders NHS Board | Health | Not Upheld | 1 Apr 2019 |
| 201800853 | Clear Business Water | Water | Upheld | 1 Apr 2019 |
| 201707109 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Apr 2019 |
| 201804677 | A Medical Practice in the Dumfries and Galloway NHS Board area | Health | Not Upheld | 1 Apr 2019 |
| 201708248 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Apr 2019 |
| 201706515 | Forth Valley NHS Board | Health | Not Upheld | 1 Apr 2019 |
| 201806118 | Grampian NHS Board | Health | Not Upheld | 1 Apr 2019 |
| 201702563 | Fife NHS Board | Health | Upheld | 1 Apr 2019 |
| 201806707 | University of the West of Scotland | Education | Not Upheld | 1 Apr 2019 |
| 201805239 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Apr 2019 |
| 201700711 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Mar 2019 |
| 201701267 | Lothian NHS Board | Health | Not Upheld | 1 Mar 2019 |
| 201706928 | Grampian NHS Board | Health | Partly Upheld | 1 Mar 2019 |
| 201707406 | Tayside NHS Board | Health | Partly Upheld | 1 Mar 2019 |
| 201707707 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Mar 2019 |
| 201704783 | Clear Business Water | Water | Upheld | 1 Mar 2019 |
| 201707748 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Mar 2019 |
| 201704141 | West Lothian Council | Local Government | Upheld | 1 Mar 2019 |
| 201707785 | Falkirk Council | Local Government | Not Upheld | 1 Mar 2019 |
| 201704511 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Mar 2019 |