Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201801313 | Stirling Council | Local Government | Partly Upheld | 1 Sep 2019 |
| 201804111 | Lanarkshire NHS Board | Health | Not Upheld | 1 Sep 2019 |
| 201804332 | Grampian NHS Board | Health | Not Upheld | 1 Sep 2019 |
| 201801984 | Grampian NHS Board | Health | Partly Upheld | 1 Sep 2019 |
| 201804880 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Sep 2019 |
| 201801685 | Fife NHS Board | Health | Upheld | 1 Sep 2019 |
| 201801849 | Lanarkshire NHS Board | Health | Upheld | 1 Sep 2019 |
| 201806165 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Sep 2019 |
| 201802026 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Sep 2019 |
| 201809951 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Sep 2019 |
| 201802908 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Sep 2019 |
| 201803099 | Glasgow City Health and Social Care Partnership | Health and Social Care | Partly Upheld | 1 Sep 2019 |
| 201802036 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Sep 2019 |
| 201810707 | University of the West of Scotland | Education | Not Upheld | 1 Sep 2019 |
| 201800996 | Grampian NHS Board | Health | Partly Upheld | 1 Aug 2019 |
| 201801326 | Fife NHS Board | Health | Partly Upheld | 1 Aug 2019 |
| 201707342 | Lanarkshire NHS Board | Health | Not Upheld | 1 Aug 2019 |
| 201809040 | University of Strathclyde | Education | Not Upheld | 1 Aug 2019 |
| 201801892 | Dumfries and Galloway NHS Board | Health | Partly Upheld | 1 Aug 2019 |
| 201708211 | Tayside NHS Board | Health | Partly Upheld | 1 Aug 2019 |
| 201704544 | Cairngorms National Park Authority | Local Government | Not Upheld | 1 Aug 2019 |
| 201807306 | Lanarkshire NHS Board | Health | Not Upheld | 1 Aug 2019 |
| 201802910 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Aug 2019 |
| 201709237 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Aug 2019 |
| 201702614 | Port of Leith Housing Association Ltd | Local Government | Not Upheld | 1 Aug 2019 |