Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201708211 | Tayside NHS Board | Health | Partly Upheld | 1 Aug 2019 |
| 201707342 | Lanarkshire NHS Board | Health | Not Upheld | 1 Aug 2019 |
| 201810379 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Aug 2019 |
| 201803683 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Aug 2019 |
| 201807567 | Glasgow City Council | Local Government | Partly Upheld | 1 Aug 2019 |
| 201709237 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Aug 2019 |
| 201807306 | Lanarkshire NHS Board | Health | Not Upheld | 1 Aug 2019 |
| 201702614 | Port of Leith Housing Association Ltd | Local Government | Not Upheld | 1 Aug 2019 |
| 201802910 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Aug 2019 |
| 201801892 | Dumfries and Galloway NHS Board | Health | Partly Upheld | 1 Aug 2019 |
| 201708977 | Tayside NHS Board | Health | Partly Upheld | 1 Aug 2019 |
| 201805349 | Dumfries and Galloway Council | Local Government | Upheld | 1 Aug 2019 |
| 201805871 | Perth and Kinross Council | Local Government | Not Upheld | 1 Aug 2019 |
| 201807508 | Scottish Ambulance Service | Health | Upheld | 1 Aug 2019 |
| 201802334 | Aberdeenshire Council | Local Government | Not Upheld | 1 Aug 2019 |
| 201804356 | Scottish Prison Service | Prisons | Withdrawn | 1 Aug 2019 |
| 201801434 | Clackmannanshire Council | Local Government | Not Upheld | 1 Aug 2019 |
| 201709023 | South Lanarkshire Council | Local Government | Not Upheld | 1 Aug 2019 |
| 201800996 | Grampian NHS Board | Health | Partly Upheld | 1 Aug 2019 |
| 201801326 | Fife NHS Board | Health | Partly Upheld | 1 Aug 2019 |
| 201801116 | Lanarkshire NHS Board | Health | Upheld | 1 Aug 2019 |
| 201800018 | A Medical Pactice in the Grampian NHS Board Area | Health | Upheld | 1 Aug 2019 |
| 201801262 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Aug 2019 |
| 201801028 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Aug 2019 |
| 201609486 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Aug 2019 |