Source · Ombudsman decisions
SPSO Individual Decisions
7,975 total decisions
7,750 investigated
2,225 upheld
54% upheld of investigated
Years: Jun 2011–Jul 2026
7,975 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202309340 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 Jun 2025 |
| 202310572 | Fife Council | Local Government | Upheld | 1 Jun 2025 |
| 202406507 | Midlothian Council | Local Government | Upheld | 1 Jun 2025 |
| 202400979 | Lothian NHS Board - Acute Services Division | Health | Not Upheld | 1 Jun 2025 |
| 202302300 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Jun 2025 |
| 202403107 | Golden Jubilee National Hospital | Health | Upheld | 1 Jun 2025 |
| 202403923 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Jun 2025 |
| 202309086 | Lanarkshire NHS Board | Health | Upheld | 1 Jun 2025 |
| 202308827 | Lothian NHS Board - Acute Services Division | Health | Upheld | 1 Jun 2025 |
| 202307865 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Jun 2025 |
| 202405671 | Dumfries and Galloway Council | Local Government | Resolved / Early Resolution | 1 Jun 2025 |
| 202202904 | Tayside NHS Board | Health | Partly Upheld | 1 Jun 2025 |
| 202303239 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Jun 2025 |
| 202305278 | Grampian NHS Board | Health | Upheld | 1 Jun 2025 |
| 202310053 | Forth Valley NHS Board | Health | Partly Upheld | 1 Jun 2025 |
| 202304888 | Lanarkshire NHS Board | Health | Not Upheld | 1 May 2025 |
| 202304835 | Highland NHS Board | Health | Upheld | 1 May 2025 |
| 202210656 | A GP Practice in the Grampian NHS Board area | Health | Upheld | 1 May 2025 |
| 202408340 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 May 2025 |
| 202306662 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 May 2025 |
| 202311694 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 May 2025 |
| 202403907 | Falkirk Council | Local Government | Upheld | 1 May 2025 |
| 202309586 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 May 2025 |
| 202304267 | Lanarkshire NHS Board | Health | Partly Upheld | 1 May 2025 |
| 202302038 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 May 2025 |