Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201607458 | Highland NHS Board | Health | Partly Upheld | 1 Apr 2018 |
| 201605973 | Highland NHS Board | Health | Withdrawn | 1 Mar 2018 |
| 201701131 | Highland NHS Board | Health | Partly Upheld | 1 Feb 2018 |
| 201600143 | Highland NHS Board | Health | Partly Upheld | 1 Jan 2018 |
| 201608056 | Highland NHS Board | Health | Not Upheld | 1 Dec 2017 |
| 201701087 | A Dentist in the Highland NHS Board area | Health | Not Upheld | 1 Dec 2017 |
| 201603036 | Highland NHS Board | Health | Upheld | 1 Dec 2017 |
| 201609400 | Highland NHS Board | Health | Partly Upheld | 1 Dec 2017 |
| 201600930 | Highland NHS Board | Health | Not Upheld | 1 Dec 2017 |
| 201608061 | Highland NHS Board | Health | Not Upheld | 1 Dec 2017 |
| 201702338 | Highland NHS Board | Health | Not Upheld | 1 Nov 2017 |
| 201604039 | Highland NHS Board | Health | Not Upheld | 1 Nov 2017 |
| 201601748 | A Dentist in the Highland NHS Board area | Health | Not Upheld | 1 Oct 2017 |
| 201508866 | Highland NHS Board | Health | Partly Upheld | 1 Sep 2017 |
| 201603047 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Sep 2017 |
| 201508496 | Highland NHS Board | Health | Not Upheld | 1 Aug 2017 |
| 201507663 | Highland NHS Board | Health | Partly Upheld | 1 Jun 2017 |
| 201507775 | Highland NHS Board | Health | Partly Upheld | 1 May 2017 |
| 201507605 | Highland NHS Board | Health | Partly Upheld | 1 May 2017 |
| 201603349 | A Dentist in the Highland NHS Board area | Health | Partly Upheld | 1 May 2017 |
| 201602805 | Highland NHS Board | Health | Upheld | 1 May 2017 |
| 201607853 | A Dental Practice in the Highland NHS Board area | Health | Upheld | 1 May 2017 |
| 201508302 | Highland NHS Board | Health | Not Upheld | 1 May 2017 |
| 201507683 | A Medical Practice in the Highland NHS Board area | Health | Partly Upheld | 1 May 2017 |
| 201604585 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Apr 2017 |