Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201204897 | Business Stream | Water | Upheld | 1 Nov 2013 |
| 201204636 | Business Stream | Water | Not Upheld | 1 Nov 2013 |
| 201204615 | Business Stream | Water | Not Upheld | 1 Nov 2013 |
| 201203300 | Business Stream | Water | Not Upheld | 1 Nov 2013 |
| 201202850 | Business Stream | Water | Not Upheld | 1 Nov 2013 |
| 201202870 | Business Stream | Water | Upheld | 1 Oct 2013 |
| 201203256 | Business Stream | Water | Upheld | 1 Oct 2013 |
| 201204607 | Business Stream | Water | Not Upheld | 1 Oct 2013 |
| 201200564 | Business Stream | Water | Partly Upheld | 1 Oct 2013 |
| 201104141 | Business Stream | Water | Upheld | 1 Oct 2013 |
| 201203466 | Business Stream | Water | Resolved / Early Resolution | 1 Oct 2013 |
| 201301304 | Business Stream | Water | Resolved / Early Resolution | 1 Oct 2013 |
| 201204030 | Business Stream | Outcome: | Upheld | 1 Sep 2013 |
| 201203903 | Business Stream | Outcome: | Not Upheld | 1 Sep 2013 |
| 201203545 | Business Stream | Outcome: | Not Upheld | 1 Sep 2013 |
| 201202881 | Business Stream | Outcome: | Upheld | 1 Sep 2013 |
| 201202717 | Business Stream | Outcome: | Not Upheld | 1 Sep 2013 |
| 201200094 | Business Stream | Outcome: | Not Upheld | 1 Sep 2013 |
| 201105518 | Business Stream | Outcome: | Upheld | 1 Sep 2013 |
| 201204450 | Business Stream | Outcome: | Upheld | 1 Sep 2013 |
| 201204466 | Business Stream | Outcome: | Not Upheld | 1 Sep 2013 |
| 201204210 | Business Stream | Outcome: | Partly Upheld | 1 Sep 2013 |
| 201200872 | Business Stream | Water | Upheld | 1 Aug 2013 |
| 201203030 | Business Stream | Water | Upheld | 1 Aug 2013 |
| 201202654 | Business Stream | Water | Partly Upheld | 1 Aug 2013 |