Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201802036 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Sep 2019 |
| 201705731 | South Lanarkshire Council | Local Government | Upheld | 1 Sep 2019 |
| 201706467 | Glasgow City Council | Local Government | Upheld | 1 Sep 2019 |
| 201707376 | Fife NHS Board | Health | Partly Upheld | 1 Sep 2019 |
| 201706006 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Sep 2019 |
| 201707766 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Sep 2019 |
| 201800058 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Sep 2019 |
| 201800954 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Sep 2019 |
| 201802629 | Business Stream | Water | Upheld | 1 Sep 2019 |
| 201801849 | Lanarkshire NHS Board | Health | Upheld | 1 Sep 2019 |
| 201802908 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Sep 2019 |
| 201803099 | Glasgow City Health and Social Care Partnership | Health and Social Care | Partly Upheld | 1 Sep 2019 |
| 201804111 | Lanarkshire NHS Board | Health | Not Upheld | 1 Sep 2019 |
| 201804332 | Grampian NHS Board | Health | Not Upheld | 1 Sep 2019 |
| 201801514 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Sep 2019 |
| 201801313 | Stirling Council | Local Government | Partly Upheld | 1 Sep 2019 |
| 201801984 | Grampian NHS Board | Health | Partly Upheld | 1 Sep 2019 |
| 201801685 | Fife NHS Board | Health | Upheld | 1 Sep 2019 |
| 201802926 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Sep 2019 |
| 201808621 | East Ayrshire Council | Local Government | Upheld | 1 Sep 2019 |
| 201808205 | Grampian NHS Board | Health | Partly Upheld | 1 Sep 2019 |
| 201811067 | A Medical Practice in the Fife NHS Board area | Health | Not Upheld | 1 Sep 2019 |
| 201809722 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Sep 2019 |
| 201810707 | University of the West of Scotland | Education | Not Upheld | 1 Sep 2019 |
| 201804880 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Sep 2019 |