Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201804105 | North Lanarkshire Council | Local Government | Not Upheld | 1 Oct 2019 |
| 201803230 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Oct 2019 |
| 201704209 | Fife NHS Board | Health | Upheld | 1 Oct 2019 |
| 201802170 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Oct 2019 |
| 201608588 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Sep 2019 |
| 201802026 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Sep 2019 |
| 201801864 | North Lanarkshire Council | Local Government | Upheld | 1 Sep 2019 |
| 201810676 | Highland NHS Board | Health | Not Upheld | 1 Sep 2019 |
| 201802977 | Forth Valley NHS Board | Health | Not Upheld | 1 Sep 2019 |
| 201801445 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Partly Upheld | 1 Sep 2019 |
| 201706006 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Sep 2019 |
| 201802737 | Tayside NHS Board | Health | Upheld | 1 Sep 2019 |
| 201808508 | North Lanarkshire Council | Local Government | Partly Upheld | 1 Sep 2019 |
| 201807724 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Sep 2019 |
| 201705731 | South Lanarkshire Council | Local Government | Upheld | 1 Sep 2019 |
| 201706467 | Glasgow City Council | Local Government | Upheld | 1 Sep 2019 |
| 201807843 | Lanarkshire NHS Board | Health | Not Upheld | 1 Sep 2019 |
| 201804640 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Sep 2019 |
| 201808735 | Fife NHS Board | Health | Not Upheld | 1 Sep 2019 |
| 201808206 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Sep 2019 |
| 201807360 | Clear Business Water | Water | Resolved / Early Resolution | 1 Sep 2019 |
| 201806499 | Tayside NHS Board | Health | Partly Upheld | 1 Sep 2019 |
| 201807384 | Golden Jubilee National Hospital | Health | Not Upheld | 1 Sep 2019 |
| 201804338 | Fife Council | Local Government | Not Upheld | 1 Sep 2019 |
| 201704787 | Golden Jubilee National Hospital | Health | Not Upheld | 1 Sep 2019 |