Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201809812 | A Medical Practice in the Tayside NHS Board area | Health | Upheld | 1 Mar 2020 |
| 201802874 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Mar 2020 |
| 201807430 | Lanarkshire NHS Board | Health | Not Upheld | 1 Mar 2020 |
| 201808114 | Fife NHS Board | Health | Not Upheld | 1 Mar 2020 |
| 201808400 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Mar 2020 |
| 201805598 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Nov 2019 |
| 201803730 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Nov 2019 |
| 201802782 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Nov 2019 |
| 201801806 | Golden Jubilee National Hospital | Health | Not Upheld | 1 Nov 2019 |
| 201803480 | Argyll and Bute Council | Local Government | Not Upheld | 1 Nov 2019 |
| 201709302 | Aberdeen City Council | Local Government | Upheld | 1 Nov 2019 |
| 201802039 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Nov 2019 |
| 201802929 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Nov 2019 |
| 201804556 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Nov 2019 |
| 201802921 | A Medical Practice in the Ayrshire & Arran NHS Board area | Health | Partly Upheld | 1 Nov 2019 |
| 201802161 | Lanarkshire NHS Board | Health | Not Upheld | 1 Nov 2019 |
| 201708458 | Ayrshire Housing | Local Government | Partly Upheld | 1 Nov 2019 |
| 201803284 | Highland NHS Board | Health | Upheld | 1 Nov 2019 |
| 201808122 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Nov 2019 |
| 201807280 | Highland NHS Board | Health | Partly Upheld | 1 Nov 2019 |
| 201707487 | Forth Valley NHS Board | Health | Upheld | 1 Nov 2019 |
| 201811044 | Care Inspectorate | Scottish Government and Devolved Administration | Not Upheld | 1 Nov 2019 |
| 201803661 | Grampian NHS Board | Health | Not Upheld | 1 Nov 2019 |
| 201804379 | Tayside NHS Board | Health | Partly Upheld | 1 Nov 2019 |
| 201902666 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Nov 2019 |