Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201809536 | Argyll and Bute Health and Social Care Partnership | Health and Social Care | Partly Upheld | 1 Mar 2020 |
| 201808146 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 Mar 2020 |
| 201808160 | Grampian NHS Board | Health | Partly Upheld | 1 Mar 2020 |
| 201805751 | A Dentist in the Lothian NHS Board area | Health | Upheld | 1 Mar 2020 |
| 201810535 | The Highland Council | Local Government | Not Upheld | 1 Mar 2020 |
| 201808170 | Highland NHS Board | Health | Upheld | 1 Mar 2020 |
| 201902691 | Lanarkshire NHS Board | Health | Not Upheld | 1 Mar 2020 |
| 201809934 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Mar 2020 |
| 201806513 | Lanarkshire NHS Board | Health | Upheld | 1 Mar 2020 |
| 201903208 | A Dentist in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Mar 2020 |
| 201901747 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Mar 2020 |
| 201904055 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Mar 2020 |
| 201808400 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Mar 2020 |
| 201807430 | Lanarkshire NHS Board | Health | Not Upheld | 1 Mar 2020 |
| 201808114 | Fife NHS Board | Health | Not Upheld | 1 Mar 2020 |
| 201808631 | Grampian NHS Board | Health | Upheld | 1 Mar 2020 |
| 201902664 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Mar 2020 |
| 201805373 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Mar 2020 |
| 201804579 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Mar 2020 |
| 201805719 | Scottish Prison Service | Prisons | Upheld | 1 Mar 2020 |
| 201806790 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Mar 2020 |
| 201804797 | Edinburgh College | Education | Not Upheld | 1 Mar 2020 |
| 201806337 | Scottish Prison Service | Prisons | Not Upheld | 1 Mar 2020 |
| 201810404 | Golden Jubilee National Hospital | Health | Upheld | 1 Mar 2020 |
| 201708630 | The Highland Council | Local Government | Partly Upheld | 1 Mar 2020 |