Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201803178 | South Ayrshire Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Mar 2020 |
| 201801873 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Mar 2020 |
| 201803475 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Mar 2020 |
| 201804797 | Edinburgh College | Education | Not Upheld | 1 Mar 2020 |
| 201806224 | Heriot-Watt University | Education | Upheld | 1 Mar 2020 |
| 201803899 | Lanarkshire NHS Board | Health | Not Upheld | 1 Mar 2020 |
| 201805719 | Scottish Prison Service | Prisons | Upheld | 1 Mar 2020 |
| 201803008 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Mar 2020 |
| 201802987 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Mar 2020 |
| 201803462 | A Dentist in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Mar 2020 |
| 201801232 | Grampian NHS Board | Health | Partly Upheld | 1 Mar 2020 |
| 201805018 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Mar 2020 |
| 201801062 | Tayside NHS Board | Health | Not Upheld | 1 Mar 2020 |
| 201805983 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Mar 2020 |
| 201805107 | A Dental Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Mar 2020 |
| 201804932 | Renfrewshire Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Mar 2020 |
| 201805856 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Mar 2020 |
| 201805023 | Grampian NHS Board | Health | Upheld | 1 Mar 2020 |
| 201802857 | Lanarkshire NHS Board | Health | Upheld | 1 Mar 2020 |
| 201804026 | Grampian NHS Board | Health | Partly Upheld | 1 Mar 2020 |
| 201804856 | Argyll and Bute Health and Social Care Partnership | Health and Social Care | Partly Upheld | 1 Mar 2020 |
| 201901595 | Fife NHS Board | Health | Not Upheld | 1 Mar 2020 |
| 201807994 | Highland NHS Board | Health | Not Upheld | 1 Mar 2020 |
| 201808631 | Grampian NHS Board | Health | Upheld | 1 Mar 2020 |
| 201806513 | Lanarkshire NHS Board | Health | Upheld | 1 Mar 2020 |