Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201807008 | Grampian NHS Board | Health | Not Upheld | 1 Mar 2020 |
| 201806670 | The Water Industry Commission for Scotland | Water | Upheld | 1 Mar 2020 |
| 201802857 | Lanarkshire NHS Board | Health | Upheld | 1 Mar 2020 |
| 201801062 | Tayside NHS Board | Health | Not Upheld | 1 Mar 2020 |
| 201803526 | Tayside NHS Board | Health | Upheld | 1 Mar 2020 |
| 201805018 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Mar 2020 |
| 201802490 | Tayside NHS Board | Health | Partly Upheld | 1 Mar 2020 |
| 201803462 | A Dentist in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Mar 2020 |
| 201802987 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Mar 2020 |
| 201801442 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Mar 2020 |
| 201803178 | South Ayrshire Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Mar 2020 |
| 201801232 | Grampian NHS Board | Health | Partly Upheld | 1 Mar 2020 |
| 201803008 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Mar 2020 |
| 201803899 | Lanarkshire NHS Board | Health | Not Upheld | 1 Mar 2020 |
| 201902691 | Lanarkshire NHS Board | Health | Not Upheld | 1 Mar 2020 |
| 201808170 | Highland NHS Board | Health | Upheld | 1 Mar 2020 |
| 201807339 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Mar 2020 |
| 201809812 | A Medical Practice in the Tayside NHS Board area | Health | Upheld | 1 Mar 2020 |
| 201809934 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Mar 2020 |
| 201807532 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Mar 2020 |
| 201808146 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 Mar 2020 |
| 201808160 | Grampian NHS Board | Health | Partly Upheld | 1 Mar 2020 |
| 201809536 | Argyll and Bute Health and Social Care Partnership | Health and Social Care | Partly Upheld | 1 Mar 2020 |
| 201807229 | Highland NHS Board | Health | Not Upheld | 1 Mar 2020 |
| 201810535 | The Highland Council | Local Government | Not Upheld | 1 Mar 2020 |