Source · SPSO (Scottish Public Services Ombudsman)

Grampian NHS Board

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201807008 Sector Health Category clinical treatment / diagnosis Decided 01 March 2020

View NHS Grampian scorecard

Full decision

Summary

Mr C complained about the care and treatment provided to his child (Child A) during an admission at Royal Aberdeen Children's Hospital. Child A had a life-limiting condition, including heart and lung problems which made them susceptible to infection. Mr C complained that the hospital did not monitor Child A's blood gases frequently enough which led to an unreasonable delay in them being intubated. Mr C also complained that the hospital failed to accept a referral to the respiratory department. The board confirmed that they performed monitoring of Child A's blood gases when it was clinically indicated. They also confirmed they could not find any evidence of a formal written referral to the respiratory department.

We took independent advice from a consultant paediatrician (consultant specialising in the medical care of children). We found that appropriate monitoring of Child A's blood gases was performed, particularly for in a high-dependency unit setting. We did not find any evidence that the board failed to act upon a referral to respiratory. We did not uphold Mr C's complaints.

Related reading

View Decision Report 201807008 as a PDF (24.23 KB) Updated: March 18, 2020

View original on SPSO (Scottish Publ… website

Other decisions involving Grampian NHS Board

Reference Date Summary Outcome
202504517 01 May 2026 C complained about the care and treatment that they received in A&E, and the subsequent handling of their complaint by … Upheld
202401974 01 May 2026 C complained about the standard of care provided to their parent (A) by the board in relation to a scan … Upheld
202501264 01 Mar 2026 C complained about the care and treatment that their spouse (A) received from the board during admissions to Dr Gray’s … Upheld
202402498 01 Sep 2025 C complained that the board failed to carry out their sibling (A)'s hip replacement surgery within a reasonable time. C … Upheld
202305315 01 Aug 2025 C, a Patient Advice and Support Service (PASS) adviser, complained on behalf of their client (B) about the care and … Upheld
View all decisions for this organisation