Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202310193 | West Dunbartonshire Council | Local Government | Upheld | 1 Jul 2025 |
| 202300524 | Highland NHS Board | Health | Not Upheld | 1 Jul 2025 |
| 202305765 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jul 2025 |
| 202204428 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Jul 2025 |
| 202401449 | Tayside NHS Board | Health | Partly Upheld | 1 Jul 2025 |
| 202407136 | Tayside NHS Board | Health | Partly Upheld | 1 Jul 2025 |
| 202209316 | Fife NHS Board | Health | Upheld | 1 Jul 2025 |
| 202308797 | Lanarkshire NHS Board | Health | Upheld | 1 Jul 2025 |
| 202310591 | Grampian NHS Board | Health | Not Upheld | 1 Jul 2025 |
| 202308876 | Fife Council | Local Government | Upheld | 1 Jul 2025 |
| 202410666 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Upheld | 1 Jul 2025 |
| 202407708 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jul 2025 |
| 202404774 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Jul 2025 |
| 202205337 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Jul 2025 |
| 202304126 | Wheatley Housing Group Ltd | Local Government | Upheld | 1 Jul 2025 |
| 202409021 | East Lothian Council | Local Government | Upheld | 1 Jun 2025 |
| 202307865 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Jun 2025 |
| 202403923 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Jun 2025 |
| 202308827 | Lothian NHS Board - Acute Services Division | Health | Upheld | 1 Jun 2025 |
| 202311445 | Everflow Ltd | Water | Upheld | 1 Jun 2025 |
| 202405671 | Dumfries and Galloway Council | Local Government | Resolved / Early Resolution | 1 Jun 2025 |
| 202310053 | Forth Valley NHS Board | Health | Partly Upheld | 1 Jun 2025 |
| 202202904 | Tayside NHS Board | Health | Partly Upheld | 1 Jun 2025 |
| 202303409 | West Dunbartonshire Council | Local Government | Upheld | 1 Jun 2025 |
| 202309340 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 Jun 2025 |