Source · Ombudsman decisions
SPSO Individual Decisions
7,975 total decisions
7,750 investigated
2,225 upheld
54% upheld of investigated
Years: Jun 2011–Jul 2026
7,975 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202409674 | University of St Andrews | Education | Not Upheld | 1 Aug 2025 |
| 202202757 | Lanarkshire NHS Board | Health | Not Upheld | 1 Aug 2025 |
| 202304529 | Scottish Ambulance Service | Health | Not Upheld | 1 Aug 2025 |
| 202404774 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Jul 2025 |
| 202310591 | Grampian NHS Board | Health | Not Upheld | 1 Jul 2025 |
| 202305765 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jul 2025 |
| 202209316 | Fife NHS Board | Health | Upheld | 1 Jul 2025 |
| 202410666 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Upheld | 1 Jul 2025 |
| 202205337 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Jul 2025 |
| 202304126 | Wheatley Housing Group Ltd | Local Government | Upheld | 1 Jul 2025 |
| 202206021 | Forth Valley NHS Board | Health | Upheld | 1 Jul 2025 |
| 202407708 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jul 2025 |
| 202401449 | Tayside NHS Board | Health | Partly Upheld | 1 Jul 2025 |
| 202204428 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Jul 2025 |
| 202308876 | Fife Council | Local Government | Upheld | 1 Jul 2025 |
| 202407136 | Tayside NHS Board | Health | Partly Upheld | 1 Jul 2025 |
| 202207283 | Forth Valley NHS Board | Health | Not Upheld | 1 Jul 2025 |
| 202310193 | West Dunbartonshire Council | Local Government | Upheld | 1 Jul 2025 |
| 202308797 | Lanarkshire NHS Board | Health | Upheld | 1 Jul 2025 |
| 202300524 | Highland NHS Board | Health | Not Upheld | 1 Jul 2025 |
| 202202904 | Tayside NHS Board | Health | Partly Upheld | 1 Jun 2025 |
| 202311445 | Everflow Ltd | Water | Upheld | 1 Jun 2025 |
| 202302300 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Jun 2025 |
| 202308827 | Lothian NHS Board - Acute Services Division | Health | Upheld | 1 Jun 2025 |
| 202303239 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Jun 2025 |