Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201200690 | Business Stream | Water | Not Upheld | 1 Mar 2013 |
| 201200191 | Business Stream | Water | Not Upheld | 1 Mar 2013 |
| 201201916 | Business Stream | Water | Partly Upheld | 1 Mar 2013 |
| 201203092 | Business Stream | Water | Partly Upheld | 1 Mar 2013 |
| 201103715 | Business Stream Ltd | Water | Upheld | 1 Feb 2013 |
| 201200041 | Business Stream Ltd | Water | Not Upheld | 1 Feb 2013 |
| 201104934 | Business Stream Ltd | Water | Partly Upheld | 1 Jan 2013 |
| 201201812 | Scottish Water | Water | Not Upheld | 1 Jan 2013 |
| 201104291 | Business Stream Ltd | Water | Partly Upheld | 1 Jan 2013 |
| 201202013 | Scottish Water | Water | Not Upheld | 1 Jan 2013 |
| 201201554 | Scottish Water | Water | Upheld | 1 Jan 2013 |
| 201104215 | Business Stream Ltd | Water | Upheld | 1 Dec 2012 |
| 201200657 | Business Stream Ltd | Water | Not Upheld | 1 Dec 2012 |
| 201200656 | Business Stream Ltd | Water | Not Upheld | 1 Dec 2012 |
| 201105283 | Business Stream Ltd | Water | Partly Upheld | 1 Dec 2012 |
| 201201979 | Scottish Water | Water | Not Upheld | 1 Dec 2012 |
| 201200120 | Scottish Water | Water | Not Upheld | 1 Dec 2012 |
| 201105083 | Scottish Water | Water | Partly Upheld | 1 Dec 2012 |
| 201200888 | Scottish Water | Water | Partly Upheld | 1 Dec 2012 |
| 201104122 | Scottish Water | Water | Upheld | 1 Nov 2012 |
| 201102132 | Scottish Water | Water | Upheld | 1 Nov 2012 |
| 201102212 | Business Stream Ltd | Water | Not Upheld | 1 Nov 2012 |
| 201104889 | Business Stream Ltd | Water | Partly Upheld | 1 Nov 2012 |
| 201200265 | Scottish Water | Water | Not Upheld | 1 Nov 2012 |
| 201200506 | Business Stream Ltd | Water | Not Upheld | 1 Nov 2012 |