Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201203012 | Business Stream | Water | Partly Upheld | 1 Mar 2014 |
| 201205324 | Business Stream | Water | Not Upheld | 1 Feb 2014 |
| 201202828 | Business Stream | Water | Partly Upheld | 1 Feb 2014 |
| 201204363 | Business Stream | Water | Not Upheld | 1 Feb 2014 |
| 201204511 | Business Stream | Water | Upheld | 1 Feb 2014 |
| 201204561 | Business Stream | Water | Partly Upheld | 1 Feb 2014 |
| 201205278 | Business Stream | Water | Partly Upheld | 1 Feb 2014 |
| 201301487 | Business Stream | Water | Partly Upheld | 1 Feb 2014 |
| 201301999 | Business Stream | Water | Resolved / Early Resolution | 1 Feb 2014 |
| 201302585 | Business Stream | Water | Withdrawn | 1 Feb 2014 |
| 201301844 | Business Stream | Water | Upheld | 1 Feb 2014 |
| 201300100 | Business Stream | Water | Partly Upheld | 1 Jan 2014 |
| 201203651 | Business Stream | Water | Upheld | 1 Jan 2014 |
| 201204520 | Business Stream | Water | Partly Upheld | 1 Jan 2014 |
| 201300574 | Business Stream | Water | Partly Upheld | 1 Jan 2014 |
| 201302203 | Business Stream | Water | Upheld | 1 Jan 2014 |
| 201201727 | Business Stream | Water | Partly Upheld | 1 Dec 2013 |
| 201300928 | Business Stream | Water | Resolved / Early Resolution | 1 Dec 2013 |
| 201204708 | Business Stream | Water | Not Upheld | 1 Dec 2013 |
| 201202871 | Business Stream | Water | Upheld | 1 Dec 2013 |
| 201202800 | Business Stream | Water | Upheld | 1 Dec 2013 |
| 201300160 | Business Stream | Water | Upheld | 1 Dec 2013 |
| 201300452 | Business Stream | Water | Not Upheld | 1 Dec 2013 |
| 201300382 | Business Stream | Water | Not Upheld | 1 Nov 2013 |
| 201205165 | Business Stream | Water | Upheld | 1 Nov 2013 |