Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201004208 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Sep 2011 |
| 201003865 | Lothian NHS Board | Health | Not Upheld | 1 Sep 2011 |
| 201100355 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Sep 2011 |
| 201004844 | A Medical Practice, Grampian NHS Board | Health | Upheld | 1 Sep 2011 |
| 201004921 | A Medical Practice, Lothian NHS Board | Health | Partly Upheld | 1 Aug 2011 |
| 201004685 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Aug 2011 |
| 201003593 | A Medical Practice, Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Aug 2011 |
| 201003446 | A Medical Practice, Lothian NHS Board | Health | Not Upheld | 1 Aug 2011 |
| 201003485 | Grampian NHS Board | Health | Not Upheld | 1 Aug 2011 |
| 201001270 | Lothian NHS Board | Health | Partly Upheld | 1 Aug 2011 |
| 201003821 | Grampian NHS Board | Health | Partly Upheld | 1 Aug 2011 |
| 201005373 | Grampian NHS Board | Health | Not Upheld | 1 Aug 2011 |
| 201003009 | Lothian NHS Board | Health | Partly Upheld | 1 Jul 2011 |
| 201005150 | Lothian NHS Board | Health | Partly Upheld | 1 Jul 2011 |
| 201005089 | Lothian NHS Board | Health | Upheld | 1 Jul 2011 |
| 201001727 | Lothian NHS Board - Royal Edinburgh and Associated Services Division | Health | Partly Upheld | 1 Jul 2011 |
| 201003363 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jun 2011 |
| 201002248 | Lothian NHS Board | Health | Partly Upheld | 1 Jun 2011 |
| 201001943 | Lothian NHS Board | Health | Not Upheld | 1 Jun 2011 |
| 201004643 | Grampian NHS Board | Health | Resolved / Early Resolution | 1 Jun 2011 |
| 201001207 | A medical practice, Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Jun 2011 |
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