Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201507674 | Scottish Prison Service | Prisons | Not Upheld | 1 Jul 2016 |
| 201600130 | Scottish Prison Service | Prisons | Not Upheld | 1 Jul 2016 |
| 201507736 | Scottish Prison Service | Prisons | Upheld | 1 Jul 2016 |
| 201508395 | Scottish Prison Service | Prisons | Not Upheld | 1 Jun 2016 |
| 201502781 | Scottish Prison Service | Prisons | Upheld | 1 Jun 2016 |
| 201505033 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2016 |
| 201500033 | Scottish Prison Service | Prisons | Withdrawn | 1 May 2016 |
| 201403993 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2016 |
| 201502583 | Scottish Prison Service | Prisons | Upheld | 1 May 2016 |
| 201501217 | Scottish Prison Service | Prisons | Upheld | 1 May 2016 |
| 201504724 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2016 |
| 201504160 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2016 |
| 201503978 | Scottish Prison Service | Prisons | Upheld | 1 May 2016 |
| 201503738 | Scottish Prison Service | Prisons | Upheld | 1 Mar 2016 |
| 201503747 | Scottish Prison Service | Prisons | Upheld | 1 Mar 2016 |
| 201502431 | Scottish Prison Service | Prisons | Upheld | 1 Mar 2016 |
| 201502253 | Scottish Prison Service | Prisons | Partly Upheld | 1 Mar 2016 |
| 201407466 | Scottish Prison Service | Prisons | Not Upheld | 1 Mar 2016 |
| 201503386 | Scottish Prison Service | Prisons | Upheld | 1 Feb 2016 |
| 201404427 | Scottish Prison Service | Prisons | Not Upheld | 1 Feb 2016 |
| 201503494 | Scottish Prison Service | Prisons | Upheld | 1 Feb 2016 |
| 201503474 | Scottish Prison Service | Prisons | Not Upheld | 1 Feb 2016 |
| 201502487 | Scottish Prison Service | Prisons | Partly Upheld | 1 Feb 2016 |
| 201504122 | Scottish Prison Service | Prisons | Not Upheld | 1 Feb 2016 |
| 201404480 | Scottish Prison Service | Prisons | Not Upheld | 1 Jan 2016 |