Source · SPSO (Scottish Public Services Ombudsman)

Scottish Prison Service

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201508395 Sector Prisons Category progression Decided 01 June 2016

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Complaint record keeping failures

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Summary

Mr C complained that his prospects of parole from prison were being hampered by delays in accessing relevant courses that he required to progress. However, our investigation showed that the Scottish Prison Service (SPS) were acting in line with their national policy in relation to the timetable for allocating him to any appropriate courses. In other words, there was no evidence the SPS were acting wrongly, so we did not uphold his complaint.

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Scottish Prison Service

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