Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201204495 | Lothian NHS Board | Health | Upheld | 1 Apr 2014 |
| 201301570 | Aberdeenshire Council | Local Government | Not Upheld | 1 Apr 2014 |
| 201003393 | South Lanarkshire Council | Local Government | Partly Upheld | 1 Apr 2014 |
| 201301309 | Forth Valley NHS Board | Health | Upheld | 1 Feb 2014 |
| 201201658 | Tayside NHS Board | Health | Not Upheld | 1 Feb 2014 |
| 201302081 | East Renfrewshire Council | Local Government | Upheld | 1 Jan 2014 |
| 201300769 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Jan 2014 |
| 201301815 | Falkirk Council | Local Government | Not Upheld | 1 Nov 2013 |
| 201301468 | Fife Council | Local Government | Upheld | 1 Nov 2013 |
| 201202165 | A Council | Local Government | Partly Upheld | 1 Oct 2013 |
| 201201276 | Aberdeenshire Council | Local Government | Not Upheld | 1 Jul 2013 |
| 201201879 | Tayside NHS Board | Health | Upheld | 1 Jun 2013 |
| 201202879 | Business Stream | Water | Not Upheld | 1 May 2013 |
| 201103715 | Business Stream Ltd | Water | Upheld | 1 Feb 2013 |
| 201103655 | Tayside NHS Board | Health | Partly Upheld | 1 Jan 2013 |
| 201200612 | Business Stream Ltd | Water | Upheld | 1 Jan 2013 |
| 201201577 | Renfrewshire Council | Local Government | Not Upheld | 1 Nov 2012 |
| 201104525 | East Lothian Council | Local Government | Partly Upheld | 1 Nov 2012 |
| 201104874 | Scottish Borders Council | Local Government | Partly Upheld | 1 Nov 2012 |
| 201100943 | Scottish Government | Scottish Government | Not Upheld | 1 May 2012 |
| 201102109 | The Highland Council | Local Government | Not Upheld | 1 May 2012 |
| 201005084 | The Highland Council | Local Government | Not Upheld | 1 May 2012 |
| 201101412 | Lothian NHS Board | Health | Partly Upheld | 1 Apr 2012 |
| 201101886 | Scottish Government | Scottish Government | Partly Upheld | 1 Apr 2012 |
| 201100277 | Highland NHS Board | Health | Partly Upheld | 1 Jan 2012 |