Source · Ombudsman decisions
SPSO Individual Decisions
7,975 total decisions
7,750 investigated
2,225 upheld
54% upheld of investigated
Years: Jun 2011–Jul 2026
7,975 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201907234 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Dec 2020 |
| 201905582 | Perth and Kinross Council | Local Government | Partly Upheld | 1 Dec 2020 |
| 201903967 | West Lothian Council | Local Government | Partly Upheld | 1 Dec 2020 |
| 201901549 | East Lothian Council | Local Government | Not Upheld | 1 Dec 2020 |
| 201705275 | Tayside NHS Board | Health | Not Upheld | 1 Nov 2020 |
| 201900885 | Dumfries and Galloway Council | Local Government | Upheld | 1 Nov 2020 |
| 201901023 | Angus Health and Social Care Partnership | Health and Social Care | Upheld | 1 Nov 2020 |
| 201801784 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Nov 2020 |
| 201901349 | Glasgow City Health and Social Care Partnership | Health and Social Care | Partly Upheld | 1 Nov 2020 |
| 201900612 | University of Glasgow | Education | Partly Upheld | 1 Nov 2020 |
| 201809447 | Grampian NHS Board | Health | Not Upheld | 1 Nov 2020 |
| 201808747 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Nov 2020 |
| 201806450 | Highland NHS Board | Health | Not Upheld | 1 Nov 2020 |
| 201902182 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Nov 2020 |
| 201808983 | Grampian NHS Board | Health | Partly Upheld | 1 Nov 2020 |
| 201902863 | Fife NHS Board | Health | Upheld | 1 Nov 2020 |
| 201803542 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Nov 2020 |
| 201807397 | North Ayrshire Council | Local Government | Not Upheld | 1 Nov 2020 |
| 201803472 | Fife Council | Local Government | Partly Upheld | 1 Nov 2020 |
| 201806100 | Scottish Environment Protection Agency | Scottish Government and Devolved Administration | Not Upheld | 1 Nov 2020 |
| 201905575 | Borders NHS Board | Health | Upheld | 1 Nov 2020 |
| 201905636 | Grampian NHS Board | Health | Not Upheld | 1 Nov 2020 |
| 201900610 | University of Glasgow | Education | Upheld | 1 Nov 2020 |
| 201809500 | Highland NHS Board | Health | Partly Upheld | 1 Nov 2020 |
| 201810161 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Nov 2020 |