Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201906930 | Golden Jubilee National Hospital | Health | Not Upheld | 1 Nov 2020 |
| 201905636 | Grampian NHS Board | Health | Not Upheld | 1 Nov 2020 |
| 201905575 | Borders NHS Board | Health | Upheld | 1 Nov 2020 |
| 201900777 | Angus Council | Local Government | Not Upheld | 1 Nov 2020 |
| 201801784 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Nov 2020 |
| 201902863 | Fife NHS Board | Health | Upheld | 1 Nov 2020 |
| 201902019 | Castle Water Ltd | Water | Upheld | 1 Nov 2020 |
| 201906476 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Nov 2020 |
| 201904207 | Forth Valley NHS Board | Health | Upheld | 1 Nov 2020 |
| 201907859 | Lanarkshire NHS Board | Health | Not Upheld | 1 Nov 2020 |
| 201901360 | East Dunbartonshire Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Nov 2020 |
| 201902987 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Nov 2020 |
| 201903089 | Tayside NHS Board | Health | Partly Upheld | 1 Nov 2020 |
| 201902794 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Nov 2020 |
| 201905223 | Glasgow City Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Nov 2020 |
| 201905247 | Scottish Government | Scottish Government | Upheld | 1 Nov 2020 |
| 201905509 | Renfrewshire Council | Local Government | Partly Upheld | 1 Nov 2020 |
| 201904442 | Grampian NHS Board | Health | Upheld | 1 Nov 2020 |
| 201907395 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Nov 2020 |
| 201905697 | Fife NHS Board | Health | Upheld | 1 Nov 2020 |
| 201905684 | Fife NHS Board | Health | Not Upheld | 1 Nov 2020 |
| 202000531 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Nov 2020 |
| 201911284 | A Medical Practice in the Fife NHS Board area | Health | Not Upheld | 1 Nov 2020 |
| 201901333 | Highland NHS Board | Health | Not Upheld | 1 Nov 2020 |
| 201807397 | North Ayrshire Council | Local Government | Not Upheld | 1 Nov 2020 |