Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201804060 | Fife NHS Board | Health | Partly Upheld | 1 Feb 2021 |
| 201901362 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Feb 2021 |
| 201808095 | University of Glasgow | Education | Partly Upheld | 1 Feb 2021 |
| 201802758 | Highland NHS Board | Health | Not Upheld | 1 Feb 2021 |
| 201804515 | Fife NHS Board | Health | Not Upheld | 1 Feb 2021 |
| 201904839 | Dumfries and Galloway NHS Board | Health | Partly Upheld | 1 Feb 2021 |
| 201902748 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jan 2021 |
| 201906595 | Highland NHS Board | Health | Not Upheld | 1 Jan 2021 |
| 201809801 | Forth Valley NHS Board | Health | Partly Upheld | 1 Jan 2021 |
| 201907549 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jan 2021 |
| 201903199 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jan 2021 |
| 201908766 | Inverclyde Health and Social Care Partnership | Health and Social Care | Upheld | 1 Jan 2021 |
| 201902201 | Orkney NHS Board | Health | Not Upheld | 1 Jan 2021 |
| 201908658 | Grampian NHS Board | Health | Partly Upheld | 1 Jan 2021 |
| 201902016 | Forth Valley NHS Board | Health | Not Upheld | 1 Jan 2021 |
| 201908577 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jan 2021 |
| 201907163 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jan 2021 |
| 201810906 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Partly Upheld | 1 Jan 2021 |
| 201809826 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jan 2021 |
| 201907505 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jan 2021 |
| 201902736 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Jan 2021 |
| 201901683 | Angus Council | Local Government | Upheld | 1 Jan 2021 |
| 201908401 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jan 2021 |
| 202001237 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jan 2021 |
| 202002479 | Perth and Kinross Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Jan 2021 |