Source · SPSO (Scottish Public Services Ombudsman)

Tayside NHS Board

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201902152 Sector Health Category clinical treatment / diagnosis Decided 01 February 2021

View NHS Tayside scorecard

Full decision

Summary

C has felt that they have obsessive compulsive disorder (OCD) for some years. C has seen various clinicians at the board about this but does not feel that they received appropriate care or treatment. C complained to the board about their care and treatment over the previous years. C said that a psychologist did not provide reasonable care or treatment, that a community mental health nurse did not provide reasonable care and that a psychiatrist unreasonably diagnosed C with anxiety.

In their responses, the board told C that the psychologist had reviewed their care and treatment. The board outlined the care and treatment C had been offered and had taken up and concluded that C’s care and treatment had been handled reasonably. C was dissatisfied with the board’s response and raised their complaints with our office.

We found that the overall standard of treatment provided to C between the period in question by all of the board staff complained of was of reasonable quality and in line with relevant guidance. We did not uphold the complaints.

Related reading

View Decision Report 201902152 as a PDF (24.19 KB) Updated: February 17, 2021

View original on SPSO (Scottish Publ… website

Other decisions involving Tayside NHS Board

Reference Date Summary Outcome
202412006 01 Feb 2026 C complained on behalf of their child (A) who is in their late teens. C complained that Child and Adolescent … Upheld
202500322 01 Feb 2026 C complained about the care and treatment provided to their late spouse (A) during their admission to hospital. A was … Partly Upheld
202405136 01 Dec 2025 C complained about the care and treatment that they received during an admission to hospital. C attended A&E and the … Upheld
202301846 01 Sep 2025 C complained about the treatment provided to their late parent (A) when they attended hospital with shortness of breath and … Partly Upheld
202310542 01 Aug 2025 C complained about the treatment provided to their partner (A) when they were admitted to hospital. A presented to the … Not Upheld
View all decisions for this organisation