Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201504595 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 May 2016 |
| 201504184 | The City of Edinburgh Council | Local Government | Upheld | 1 May 2016 |
| 201503790 | The City of Edinburgh Council | Local Government | Not Upheld | 1 May 2016 |
| 201500117 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Mar 2016 |
| 201405676 | The City of Edinburgh Council | Local Government | Upheld | 1 Mar 2016 |
| 201501377 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Feb 2016 |
| 201405881 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Feb 2016 |
| 201406394 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Jan 2016 |
| 201502037 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Jan 2016 |
| 201405112 | The City of Edinburgh Council | Local Government | Upheld | 1 Jan 2016 |
| 201406808 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Dec 2015 |
| 201502635 | The City of Edinburgh Council | Local Government | Upheld | 1 Dec 2015 |
| 201403736 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Dec 2015 |
| 201501164 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Dec 2015 |
| 201407198 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Nov 2015 |
| 201402088 | The City of Edinburgh Council | Local Government | Upheld | 1 Nov 2015 |
| 201306158 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Oct 2015 |
| 201403465 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Sep 2015 |
| 201403698 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Sep 2015 |
| 201403864 | The City of Edinburgh Council | Local Government | Upheld | 1 Sep 2015 |
| 201400024 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Aug 2015 |
| 201200387 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Aug 2015 |
| 201406748 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Aug 2015 |
| 201401887 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Aug 2015 |
| 201406917 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Aug 2015 |