Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201508127 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 Jan 2017 |
| 201603667 | Scottish Prison Service | Prisons | Upheld | 1 Jan 2017 |
| 201508271 | Scottish Prison Service | Prisons | Partly Upheld | 1 Jan 2017 |
| 201601777 | Scottish Prison Service | Prisons | Not Upheld | 1 Jan 2017 |
| 201603758 | Scottish Prison Service | Prisons | Upheld | 1 Jan 2017 |
| 201507547 | Scottish Prison Service | Prisons | Partly Upheld | 1 Jan 2017 |
| 201508390 | Scottish Prison Service | Prisons | Partly Upheld | 1 Jan 2017 |
| 201602990 | Scottish Prison Service | Prisons | Not Upheld | 1 Jan 2017 |
| 201508815 | Scottish Prison Service | Prisons | Upheld | 1 Jan 2017 |
| 201508349 | Scottish Prison Service | Prisons | Withdrawn | 1 Dec 2016 |
| 201601500 | Scottish Prison Service | Prisons | Not Upheld | 1 Dec 2016 |
| 201508471 | Scottish Prison Service | Prisons | Withdrawn | 1 Dec 2016 |
| 201603321 | Scottish Prison Service | Prisons | Not Upheld | 1 Dec 2016 |
| 201603255 | Scottish Prison Service | Prisons | Not Upheld | 1 Dec 2016 |
| 201508843 | Scottish Prison Service | Prisons | Partly Upheld | 1 Dec 2016 |
| 201508242 | Scottish Prison Service | Prisons | Not Upheld | 1 Dec 2016 |
| 201602309 | Scottish Prison Service | Prisons | Upheld | 1 Nov 2016 |
| 201600937 | Scottish Prison Service | Prisons | Upheld | 1 Nov 2016 |
| 201603209 | Scottish Prison Service | Prisons | Not Upheld | 1 Nov 2016 |
| 201507744 | Scottish Prison Service | Prisons | Not Upheld | 1 Oct 2016 |
| 201508113 | Scottish Prison Service | Prisons | Partly Upheld | 1 Sep 2016 |
| 201601164 | Scottish Prison Service | Prisons | Not Upheld | 1 Sep 2016 |
| 201508787 | Scottish Prison Service | Prisons | Upheld | 1 Aug 2016 |
| 201508549 | Scottish Prison Service | Prisons | Partly Upheld | 1 Aug 2016 |
| 201507507 | Scottish Prison Service | Prisons | Withdrawn | 1 Aug 2016 |