Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201403076 | Tayside NHS Board | Health | Not Upheld | 1 Aug 2015 |
| 201305510 | Scottish Water | Water | Not Upheld | 1 Aug 2015 |
| 201306129 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Aug 2015 |
| 201301661 | Scottish Natural Heritage | Scottish Government and Devolved Administration | Not Upheld | 1 Jun 2015 |
| 201306286 | Highland NHS Board | Health | Partly Upheld | 1 Jun 2015 |
| 201400128 | The Highland Council | Local Government | Not Upheld | 1 Jun 2015 |
| 201405826 | Inverclyde Council | Local Government | Not Upheld | 1 May 2015 |
| 201405581 | Business Stream | Water | Partly Upheld | 1 May 2015 |
| 201404004 | Tayside NHS Board | Health | Not Upheld | 1 May 2015 |
| 201403195 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 May 2015 |
| 201403409 | Glasgow City Council | Local Government | Partly Upheld | 1 Apr 2015 |
| 201303860 | South Lanarkshire Council | Local Government | Not Upheld | 1 Apr 2015 |
| 201305465 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Apr 2015 |
| 201304406 | South Lanarkshire Council | Local Government | Not Upheld | 1 Apr 2015 |
| 201204998 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Feb 2015 |
| 201305342 | Scottish Government Directorate for Planning and Environmental Appeals | Local Government | Not Upheld | 1 Dec 2014 |
| 201303182 | Western Isles NHS Board | Health | Not Upheld | 1 Nov 2014 |
| 201303988 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Nov 2014 |
| 201303140 | The Highland Council | Local Government | Upheld | 1 Sep 2014 |
| 201306028 | Thenue Housing | Local Government | Not Upheld | 1 Aug 2014 |
| 201303305 | Argyll and Bute Council | Local Government | Not Upheld | 1 Jul 2014 |
| 201302099 | South Lanarkshire Council | Local Government | Upheld | 1 Jun 2014 |
| 201301084 | West Lothian Council | Local Government | Not Upheld | 1 May 2014 |
| 201104526 | Glasgow City Council | Local Government | Partly Upheld | 1 May 2014 |
| 201302839 | Scottish Government D-G Planning and Environmental Appeals | Local Government | Upheld | 1 Apr 2014 |