Source · SPSO (Scottish Public Services Ombudsman)

West Lothian Council

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201301084 Sector Local Government Category policy/administration Decided 01 May 2014

View West Lothian Council scorecard

Full decision

Summary

Mr C represented a number of people at a planning appeal hearing after the council issued a planning enforcement notice about advertising hoardings that they said had been erected without permission. He said that as part of that hearing, the council deliberately misled the Scottish Government's Directorate for Planning and Environmental Appeals with regard to the number of enforcement notices served, and also about their own policy on the sponsorship of roundabouts. He thought that this incorrect information may well have prejudiced the outcome for his clients.

During our investigation, we obtained independent advice on this complaint from one of our planning advisers. The investigation found that while internal email exchanges were confusing and conflicting about the number of enforcement notices served, there was no evidence of a deliberate intention to mislead, as Mr C had suggested. We accepted that the emails concerned represented council officers' reflections in the aftermath of the planning hearing but before a decision had been given. They were not intended to contradict the council's formal position but were made in anticipation of a possible finding against the council and what might then have to be addressed. Although we did not make any formal recommendations, we did point out to the council that this presented a confusing picture and that their policy should be clear to the public.

Related reading

View Decision Report 201301084 as a PDF (11.29 KB) Updated: March 13, 2018

View original on SPSO (Scottish Publ… website

Other decisions involving West Lothian Council

Reference Date Summary Outcome
202303701 01 Aug 2024 C, the complainant, is a tenant of the council. They complained about the council’s refusal of an application for mutual … Upheld
202108359 01 Jul 2024 C, a support and advocacy worker, complained on behalf of their client (A) who had looked after their grandchild since … Upheld
202101028 01 May 2023 C complained that the council had failed to handle their planning application correctly. C said that the council had failed … Partly Upheld
202004993 01 Apr 2022 C complained that the council failed to reasonably respond to reports of anti-social behaviour that C had made against their … Upheld
201903967 01 Dec 2020 C complained about the way the council had handled their reports of noise nuisance about a local village hall. The … Partly Upheld
View all decisions for this organisation