Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201804029 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Jun 2020 |
| 201803965 | Grampian NHS Board | Health | Partly Upheld | 1 Jun 2020 |
| 201809483 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2020 |
| 201900072 | Grampian NHS Board | Health | Partly Upheld | 1 Jun 2020 |
| 201805023 | Grampian NHS Board | Health | Upheld | 1 Mar 2020 |
| 201804026 | Grampian NHS Board | Health | Partly Upheld | 1 Mar 2020 |
| 201808631 | Grampian NHS Board | Health | Upheld | 1 Mar 2020 |
| 201807008 | Grampian NHS Board | Health | Not Upheld | 1 Mar 2020 |
| 201805569 | Grampian NHS Board | Health | Partly Upheld | 1 Mar 2020 |
| 201808160 | Grampian NHS Board | Health | Partly Upheld | 1 Mar 2020 |
| 201801232 | Grampian NHS Board | Health | Partly Upheld | 1 Mar 2020 |
| 201803661 | Grampian NHS Board | Health | Not Upheld | 1 Nov 2019 |
| 201708468 | Grampian NHS Board | Health | Upheld | 1 Nov 2019 |
| 201808293 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Oct 2019 |
| 201809722 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Sep 2019 |
| 201804332 | Grampian NHS Board | Health | Not Upheld | 1 Sep 2019 |
| 201801984 | Grampian NHS Board | Health | Partly Upheld | 1 Sep 2019 |
| 201808205 | Grampian NHS Board | Health | Partly Upheld | 1 Sep 2019 |
| 201808206 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Sep 2019 |
| 201808080 | Grampian NHS Board | Health | Partly Upheld | 1 Sep 2019 |
| 201800018 | A Medical Pactice in the Grampian NHS Board Area | Health | Upheld | 1 Aug 2019 |
| 201810411 | Grampian NHS Board | Health | Not Upheld | 1 Aug 2019 |
| 201800996 | Grampian NHS Board | Health | Partly Upheld | 1 Aug 2019 |
| 201708489 | Grampian NHS Board | Health | Not Upheld | 1 Jul 2019 |
| 201609656 | Grampian NHS Board | Health | Partly Upheld | 1 Jul 2019 |