Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201104526 | Glasgow City Council | Local Government | Partly Upheld | 1 May 2014 |
| 201304436 | Glasgow City Council | Local Government | Partly Upheld | 1 May 2014 |
| 201304759 | Glasgow City Council | Local Government | Resolved / Early Resolution | 1 May 2014 |
| 201304403 | Glasgow City Council | Local Government | Not Upheld | 1 Apr 2014 |
| 201202410 | Glasgow City Council | Local Government | Not Upheld | 1 Apr 2014 |
| 201203365 | Glasgow City Council | Local Government | Partly Upheld | 1 Mar 2014 |
| 201303148 | Glasgow City Council | Local Government | Not Upheld | 1 Feb 2014 |
| 201301434 | Glasgow City Council | Local Government | Not Upheld | 1 Jan 2014 |
| 201202395 | Glasgow City Council | Local Government | Not Upheld | 1 Dec 2013 |
| 201101548 | Glasgow City Council | Local Government | Partly Upheld | 1 Sep 2013 |
| 201201085 | Glasgow City Council | Local Government | Upheld | 1 Aug 2013 |
| 201202300 | Glasgow City Council | Local Government | Partly Upheld | 1 Mar 2013 |
| 201201889 | Glasgow City Council | Local Government | Not Upheld | 1 Jan 2013 |
| 201200229 | Glasgow City Council | Local Government | Not Upheld | 1 Jan 2013 |
| 201102124 | Glasgow City Council | Local Government | Not Upheld | 1 Dec 2012 |
| 201004025 | Glasgow City Council | Local Government | Partly Upheld | 1 Dec 2012 |
| 201104108 | Glasgow City Council | Local Government | Not Upheld | 1 Sep 2012 |
| 201100106 | Glasgow City Council | Local Government | Not Upheld | 1 Sep 2012 |
| 201102623 | Glasgow City Council | Local Government | Partly Upheld | 1 Jul 2012 |
| 201100281 | Glasgow City Council | Local Government | Not Upheld | 1 May 2012 |
| 201003180 | Glasgow City Council | Local Government | Partly Upheld | 1 May 2012 |
| 201004546 | Glasgow City Council | Local Government | Not Upheld | 1 May 2012 |
| 201101704 | Glasgow City Council | Local Government | Not Upheld | 1 May 2012 |
| 201100537 | Glasgow City Council | Local Government | Partly Upheld | 1 Jan 2012 |
| 201004240 | Glen Oaks Housing Association Ltd | Local Government | Partly Upheld | 1 Nov 2011 |