Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201405163 | Renfrewshire Council | Local Government | Upheld | 1 May 2015 |
| 201403008 | Renfrewshire Council | Local Government | Partly Upheld | 1 Apr 2015 |
| 201402187 | North Lanarkshire Council | Local Government | Other | 1 Mar 2015 |
| 201304141 | North Ayrshire Council | Local Government | Not Upheld | 1 Mar 2015 |
| 201404039 | A Council | Local Government | Partly Upheld | 1 Feb 2015 |
| 201204998 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Feb 2015 |
| 201403673 | Fife Council | Local Government | Not Upheld | 1 Feb 2015 |
| 201304815 | A Council | Local Government | Partly Upheld | 1 Feb 2015 |
| 201400518 | A Council | Local Government | Partly Upheld | 1 Jan 2015 |
| 201401102 | East Lothian Council | Local Government | Not Upheld | 1 Jan 2015 |
| 201304445 | South Lanarkshire Council | Local Government | Not Upheld | 1 Jan 2015 |
| 201306184 | West Dunbartonshire Council | Local Government | Not Upheld | 1 Jan 2015 |
| 201302576 | The City of Edinburgh Council | Local Government | Other | 1 Jan 2015 |
| 201305959 | A Council | Local Government | Not Upheld | 1 Dec 2014 |
| 201303004 | A Council | Local Government | Partly Upheld | 1 Dec 2014 |
| 201300746 | A Council | Local Government | Not Upheld | 1 Dec 2014 |
| 201301805 | Perth and Kinross Council | Local Government | Upheld | 1 Dec 2014 |
| 201403062 | Aberdeen City Council | Local Government | Upheld | 1 Dec 2014 |
| 201402599 | A Council | Local Government | Upheld | 1 Dec 2014 |
| 201401677 | Glasgow City Council | Local Government | Upheld | 1 Nov 2014 |
| 201305215 | Stirling Council | Local Government | Not Upheld | 1 Nov 2014 |
| 201301049 | A Council | Local Government | Upheld | 1 Nov 2014 |
| 201304482 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Oct 2014 |
| 201302289 | The Highland Council | Local Government | Not Upheld | 1 Oct 2014 |
| 201401799 | A Council | Local Government | Not Upheld | 1 Oct 2014 |