Source · Ombudsman decisions
SPSO Individual Decisions
7,975 total decisions
7,750 investigated
2,225 upheld
54% upheld of investigated
Years: Jun 2011–Jul 2026
7,975 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201907499 | Scottish Ambulance Service | Health | Upheld | 1 Jun 2021 |
| 201900081 | Fife Council | Local Government | Partly Upheld | 1 Jun 2021 |
| 201904012 | Scottish Ambulance Service | Health | Partly Upheld | 1 Jun 2021 |
| 201806812 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2021 |
| 201904087 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jun 2021 |
| 201809073 | Kingdom Housing Association Ltd | Local Government | Not Upheld | 1 Jun 2021 |
| 201905576 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jun 2021 |
| 202005533 | South Lanarkshire Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Jun 2021 |
| 201904291 | Fife NHS Board | Health | Upheld | 1 Jun 2021 |
| 201907793 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2021 |
| 201901597 | Scottish Borders Council | Local Government | Not Upheld | 1 Jun 2021 |
| 201901592 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jun 2021 |
| 201911248 | Forth Valley NHS Board | Health | Upheld | 1 Jun 2021 |
| 201911000 | Glasgow City Health and Social Care Partnership | Health and Social Care | Upheld | 1 Jun 2021 |
| 201906576 | North Lanarkshire Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Jun 2021 |
| 201901733 | Forth Valley NHS Board | Health | Upheld | 1 Jun 2021 |
| 201810642 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jun 2021 |
| 201804958 | University of the Highlands and Islands | Education | Upheld | 1 May 2021 |
| 201911093 | Scottish Ambulance Service | Health | Not Upheld | 1 May 2021 |
| 201804596 | Edinburgh Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 May 2021 |
| 201909475 | Scottish Ambulance Service | Health | Not Upheld | 1 May 2021 |
| 201909307 | Aberdeen City Council | Local Government | Not Upheld | 1 May 2021 |
| 201909391 | Scottish Prison Service | Prisons | Upheld | 1 May 2021 |
| 201904682 | Fife Council | Local Government | Partly Upheld | 1 May 2021 |
| 201901899 | Aberdeenshire Council | Local Government | Not Upheld | 1 May 2021 |