Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201306238 | Grampian NHS Board | Health | Partly Upheld | 1 Apr 2015 |
| 201305212 | Lothian NHS Board | Health | Upheld | 1 Apr 2015 |
| 201406015 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Upheld | 1 Apr 2015 |
| 201404362 | Grampian NHS Board | Health | Upheld | 1 Mar 2015 |
| 201305357 | Lothian NHS Board | Health | Upheld | 1 Mar 2015 |
| 201301821 | Grampian NHS Board | Health | Upheld | 1 Mar 2015 |
| 201302557 | Grampian NHS Board | Health | Partly Upheld | 1 Mar 2015 |
| 201403460 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Mar 2015 |
| 201404545 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Mar 2015 |
| 201403024 | Grampian NHS Board | Health | Upheld | 1 Mar 2015 |
| 201304592 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Mar 2015 |
| 201302998 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Mar 2015 |
| 201305061 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Feb 2015 |
| 201401837 | Lothian NHS Board | Health | Not Upheld | 1 Feb 2015 |
| 201401639 | Lothian NHS Board | Health | Not Upheld | 1 Feb 2015 |
| 201305144 | Grampian NHS Board | Health | Upheld | 1 Feb 2015 |
| 201302667 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Feb 2015 |
| 201302826 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Feb 2015 |
| 201304582 | Lothian NHS Board | Health | Partly Upheld | 1 Feb 2015 |
| 201302021 | Lothian NHS Board | Health | Upheld | 1 Feb 2015 |
| 201400826 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Feb 2015 |
| 201400321 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Feb 2015 |
| 201306175 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Feb 2015 |
| 201305895 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Feb 2015 |
| 201304086 | Lothian NHS Board | Health | Upheld | 1 Feb 2015 |