Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201405558 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Aug 2015 |
| 201405519 | Grampian NHS Board | Health | Not Upheld | 1 Aug 2015 |
| 201404208 | Lothian NHS Board | Health | Partly Upheld | 1 Aug 2015 |
| 201403916 | Grampian NHS Board | Health | Partly Upheld | 1 Aug 2015 |
| 201406619 | Lothian NHS Board | Health | Not Upheld | 1 Aug 2015 |
| 201405041 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Aug 2015 |
| 201404869 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Aug 2015 |
| 201401568 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Upheld | 1 Aug 2015 |
| 201404111 | Lothian NHS Board | Health | Upheld | 1 Aug 2015 |
| 201401226 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jul 2015 |
| 201403700 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jul 2015 |
| 201405620 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jul 2015 |
| 201404012 | Grampian NHS Board | Health | Upheld | 1 Jul 2015 |
| 201304920 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Jul 2015 |
| 201405666 | A Dentist in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Jul 2015 |
| 201400820 | Lothian NHS Board | Health | Not Upheld | 1 Jul 2015 |
| 201401116 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jul 2015 |
| 201401133 | Grampian NHS Board | Health | Upheld | 1 Jul 2015 |
| 201401330 | Grampian NHS Board | Health | Not Upheld | 1 Jul 2015 |
| 201305981 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Jul 2015 |
| 201406516 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jul 2015 |
| 201403143 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jul 2015 |
| 201404044 | Lothian NHS Board | Health | Not Upheld | 1 Jul 2015 |
| 201401612 | A Dentist in the Grampian NHS Board area | Health | Not Upheld | 1 Jul 2015 |
| 201306304 | Lothian NHS Board | Health | Upheld | 1 Jun 2015 |