Source · SPSO (Scottish Public Services Ombudsman)

Lothian NHS Board

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201406619 Sector Health Category clinical treatment / diagnosis Decided 01 August 2015

View NHS Lothian scorecard

Full decision

Summary

Mr C attended the hospital's minor injuries unit, having injured his knee while playing football. He complained that the nurse practitioner (a specially qualified senior nurse) whom he saw did not assess the injury adequately. We took independent advice from our medical adviser, who considered that the nurse practitioner had acted appropriately. For example, her diagnosis of a sprain of his lateral collateral ligament (one of the four main ligaments in the knee) was appropriate based on her findings; she arranged follow-up with a physiotherapist for the following week; and she gave appropriate advice about the use of pain relief, ice and crutches in the meantime. Mr C considered he should have been x-rayed, but the adviser explained that there were no grounds for x-ray, and that x-ray would not have shown damage to his ligaments or cartilage.

Related reading

View Decision Report 201406619 as a PDF (11.02 KB) Updated: March 13, 2018

View original on SPSO (Scottish Publ… website

Other decisions involving Lothian NHS Board

Reference Date Summary Outcome
202404449 01 Jan 2026 C complained about the care that their adult child (A) received from the prison healthcare team and particularly a failure … Upheld
202304800 01 Mar 2025 C complained that the board failed to provide reasonable personal care and treatment to their sibling (A). A was admitted … Upheld
202304367 01 Dec 2024 C complained on behalf of their spouse (A) about the standard of care and treatment received in the months before … Partly Upheld
202005296 01 May 2022 C complained that there had been an unreasonable delay in their late parent (A) receiving a prescription of antibiotics following … Upheld
202002582 01 Jan 2021 C complained about the clinical care provided to their child (A) by the board, specifically, that a Chiari malformation (where … Not Upheld
View all decisions for this organisation