Source · Ombudsman decisions
SPSO Individual Decisions
7,975 total decisions
7,750 investigated
2,225 upheld
54% upheld of investigated
Years: Jun 2011–Jul 2026
7,975 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201909305 | East Dunbartonshire Council | Local Government | Partly Upheld | 1 Dec 2021 |
| 202001843 | A Medical Practice in the Lanarkshire NHS Board area | Health | Partly Upheld | 1 Dec 2021 |
| 202005361 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Upheld | 1 Dec 2021 |
| 202000275 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Dec 2021 |
| 201900738 | Business Stream | Water | Not Upheld | 1 Dec 2021 |
| 201906320 | Fife NHS Board | Health | Upheld | 1 Dec 2021 |
| 201909979 | Tayside NHS Board | Health | Upheld | 1 Dec 2021 |
| 202007046 | A Medical Practice in the Lothian NHS Board area | Health | Upheld | 1 Dec 2021 |
| 202103401 | A Medical Practice in the Fife NHS Board area | Health | Not Upheld | 1 Dec 2021 |
| 201900831 | Lanarkshire NHS Board | Health | Upheld | 1 Dec 2021 |
| 202001221 | Highland NHS Board | Health | Partly Upheld | 1 Dec 2021 |
| 202002557 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Nov 2021 |
| 202005553 | Tayside NHS Board | Health | Upheld | 1 Nov 2021 |
| 202001994 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Nov 2021 |
| 201904916 | Angus Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Nov 2021 |
| 201808786 | Forth Valley NHS Board | Health | Upheld | 1 Nov 2021 |
| 201908887 | Highland NHS Board | Health | Partly Upheld | 1 Nov 2021 |
| 202000613 | Angus Council | Local Government | Not Upheld | 1 Nov 2021 |
| 202003052 | Tayside NHS Board | Health | Upheld | 1 Nov 2021 |
| 201909530 | Borders NHS Board | Health | Partly Upheld | 1 Nov 2021 |
| 201806699 | Highland NHS Board | Health | Partly Upheld | 1 Nov 2021 |
| 201809719 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Nov 2021 |
| 201906227 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Nov 2021 |
| 202000833 | Highland NHS Board | Health | Upheld | 1 Nov 2021 |
| 202005665 | Angus Council | Local Government | Partly Upheld | 1 Nov 2021 |