Source · SPSO (Scottish Public Services Ombudsman)

Greater Glasgow and Clyde NHS Board - Acute Services Division

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 202000612 Sector Health Category Clinical treatment / diagnosis Decided 01 December 2021

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Clinical negligence harms learning

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Summary

C complained about the care and treatment they received from the board for their hearing problems, and for their problems of dizziness/loss of balance.

We took independent advice from an ear nose and throat (ENT) specialist. We found that C's hearing problems were investigated appropriately and they were given multiple repeated investigations. We also found that appropriate steps were taken to investigate C's problems of dizziness/loss of balance. Therefore, we did not uphold C's complaints.

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Greater Glasgow and Clyde NHS Board - Acute Services Division

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Summary

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Other decisions involving Greater Glasgow and Clyde NHS Board - A…