Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201405461 | Grampian NHS Board | Health | Partly Upheld | 1 Oct 2015 |
| 201407522 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Oct 2015 |
| 201404693 | A Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Oct 2015 |
| 201403703 | Lothian NHS Board | Health | Partly Upheld | 1 Oct 2015 |
| 201404336 | Lothian NHS Board | Health | Partly Upheld | 1 Oct 2015 |
| 201406007 | Ayrshire and Arran NHS Board | Health | Withdrawn | 1 Oct 2015 |
| 201402576 | Grampian NHS Board | Health | Upheld | 1 Sep 2015 |
| 201404083 | Grampian NHS Board | Health | Not Upheld | 1 Sep 2015 |
| 201403058 | Grampian NHS Board | Health | Not Upheld | 1 Sep 2015 |
| 201407750 | A Dental Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Sep 2015 |
| 201406562 | Grampian NHS Board | Health | Upheld | 1 Sep 2015 |
| 201404008 | Grampian NHS Board | Health | Not Upheld | 1 Sep 2015 |
| 201403430 | Grampian NHS Board | Health | Upheld | 1 Sep 2015 |
| 201402116 | Lothian NHS Board | Health | Partly Upheld | 1 Sep 2015 |
| 201400650 | Grampian NHS Board | Health | Not Upheld | 1 Sep 2015 |
| 201500619 | A Medical Practice in the Lothian NHS Board area | Health | Upheld | 1 Sep 2015 |
| 201403193 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Sep 2015 |
| 201401735 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Aug 2015 |
| 201401426 | Lothian NHS Board | Health | Not Upheld | 1 Aug 2015 |
| 201400985 | Lothian NHS Board | Health | Not Upheld | 1 Aug 2015 |
| 201400665 | Lothian NHS Board | Health | Not Upheld | 1 Aug 2015 |
| 201403402 | Lothian NHS Board | Health | Partly Upheld | 1 Aug 2015 |
| 201303319 | Lothian NHS Board | Health | Upheld | 1 Aug 2015 |
| 201405489 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Aug 2015 |
| 201404112 | Grampian NHS Board | Health | Partly Upheld | 1 Aug 2015 |