Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201809079 | Grampian NHS Board | Health | Partly Upheld | 1 Apr 2022 |
| 202004993 | West Lothian Council | Local Government | Upheld | 1 Apr 2022 |
| 202005987 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Apr 2022 |
| 201810143 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Apr 2022 |
| 202009052 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Apr 2022 |
| 202000139 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Apr 2022 |
| 202000476 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 Apr 2022 |
| 202000641 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Apr 2022 |
| 201910080 | Highland NHS Board | Health | Upheld | 1 Apr 2022 |
| 201906667 | Tayside NHS Board | Health | Upheld | 1 Apr 2022 |
| 202003211 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Apr 2022 |
| 201910292 | Falkirk Council | Local Government | Not Upheld | 1 Apr 2022 |
| 201910514 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Mar 2022 |
| 202105309 | Glasgow City Council | Local Government | Partly Upheld | 1 Mar 2022 |
| 202000655 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Mar 2022 |
| 201908605 | Glasgow City Health and Social Care Partnership | Health and Social Care | Upheld | 1 Mar 2022 |
| 201910071 | Crown Office and Procurator Fiscal Service | Scottish Government and Devolved Administration | Partly Upheld | 1 Mar 2022 |
| 201907009 | Tayside NHS Board | Health | Partly Upheld | 1 Mar 2022 |
| 201910373 | Stirling Council | Local Government | Partly Upheld | 1 Mar 2022 |
| 201910087 | Renfrewshire Council | Local Government | Upheld | 1 Mar 2022 |
| 202002197 | Lanarkshire NHS Board | Health | Upheld | 1 Mar 2022 |
| 202002559 | Highland NHS Board | Health | Not Upheld | 1 Mar 2022 |
| 202005027 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Mar 2022 |
| 202001793 | South Lanarkshire Council | Local Government | Partly Upheld | 1 Mar 2022 |
| 202008168 | Edinburgh Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Mar 2022 |