Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201105094 | West Lothian Council | Local Government | Partly Upheld | 1 Jul 2013 |
| 201205198 | West Lothian Council | Local Government | Not Upheld | 1 May 2013 |
| 201104008 | West Lothian Council | Local Government | Not Upheld | 1 Mar 2013 |
| 201105086 | West Lothian Council | Local Government | Not Upheld | 1 Feb 2013 |
| 201104671 | West Lothian Council | Local Government | Partly Upheld | 1 Feb 2013 |
| 201103774 | West Lothian Council | Local Government | Partly Upheld | 1 Jan 2013 |
| 201200879 | West Lothian Council | Local Government | Not Upheld | 1 Dec 2012 |
| 201103075 | West Lothian Council | Local Government | Not Upheld | 1 Sep 2012 |
| 201102588 | West Lothian Council | Local Government | Not Upheld | 1 Sep 2012 |
| 201004828 | West Lothian Council | Local Government | Partly Upheld | 1 Aug 2012 |
| 201102903 | West Lothian Council | Local Government | Partly Upheld | 1 Jul 2012 |
| 201102804 | West Lothian Council | Local Government | Not Upheld | 1 May 2012 |
| 201102932 | West Lothian Council | Local Government | Not Upheld | 1 Mar 2012 |
| 201004719 | West Lothian Council | Local Government | Not Upheld | 1 Feb 2012 |
| 201100550 | West Lothian Council | Local Government | Partly Upheld | 1 Jan 2012 |
| 201101196 | West Lothian Council | Local Government | Partly Upheld | 1 Nov 2011 |
| 201100174 | West Lothian Council | Local Government | Not Upheld | 1 Oct 2011 |
| 201100283 | West Lothian Council | Local Government | Not Upheld | 1 Oct 2011 |
| 201004887 | West Lothian Council | Local Government | Not Upheld | 1 Oct 2011 |
| 201002431 | West Lothian Council | Local Government | Not Upheld | 1 Sep 2011 |
| 201100846 | South Ayrshire Council | Local Government | Not Upheld | 1 Sep 2011 |
| 201001991 | West Lothian Council | Local Government | Not Upheld | 1 Sep 2011 |
| 201002895 | West Lothian Council | Local Government | Not Upheld | 1 Aug 2011 |
| 201004831 | West Lothian Council | Local Government | Not Upheld | 1 Jul 2011 |
| 201004317 | West Lothian Council | Local Government | Not Upheld | 1 Jun 2011 |
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