Source · SPSO (Scottish Public Services Ombudsman)

West Lothian Council

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201001991 Sector Local Government Category handling of application (complaints by opponents) Decided 01 September 2011

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Complaint record keeping failures

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Summary

Mr C is a member of a residents' association. The council plan to build new houses in their area. Mr C complained that their group was not being consulted and their concerns were being ignored, in particular that they would suffer a loss of amenity garage space and play area. Our investigation showed that the council were aware of these factors but voted for the housing option. Mr C disagrees with this decision but as we found no evidence of maladministration on the part of the council in the way the decision was made we did not uphold the complaint.

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West Lothian Council

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