Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201507653 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Apr 2017 |
| 201603264 | The City of Edinburgh Council | Local Government | Upheld | 1 Apr 2017 |
| 201602406 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Mar 2017 |
| 201507499 | The City of Edinburgh Council | Local Government | Upheld | 1 Mar 2017 |
| 201508064 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Feb 2017 |
| 201601246 | The City of Edinburgh Council | Local Government | Upheld | 1 Feb 2017 |
| 201508173 | The City of Edinburgh Council | Local Government | Upheld | 1 Feb 2017 |
| 201508523 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Feb 2017 |
| 201507769 | The City of Edinburgh Council | Local Government | Upheld | 1 Jan 2017 |
| 201602508 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Dec 2016 |
| 201508201 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Nov 2016 |
| 201507975 | The City of Edinburgh Council | Local Government | Upheld | 1 Oct 2016 |
| 201508159 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Oct 2016 |
| 201600536 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Oct 2016 |
| 201508080 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Oct 2016 |
| 201507680 | The City of Edinburgh Council | Local Government | Upheld | 1 Sep 2016 |
| 201507607 | The City of Edinburgh Council | Local Government | Upheld | 1 Sep 2016 |
| 201508074 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Jul 2016 |
| 201508651 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Jul 2016 |
| 201508794 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Jul 2016 |
| 201407864 | The City of Edinburgh Council | Local Government | Upheld | 1 Jun 2016 |
| 201500289 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 May 2016 |
| 201502424 | The City of Edinburgh Council | Local Government | Withdrawn | 1 May 2016 |
| 201404640 | The City of Edinburgh Council | Local Government | Not Upheld | 1 May 2016 |
| 201502359 | The City of Edinburgh Council | Local Government | Upheld | 1 May 2016 |