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Mr C complained that the council's social work department did not investigate his complaint, as he submitted it after their deadline. We found that Mr C did submit his complaint after the council's deadline, and that the council had followed their procedures. We did not uphold Mr C's complaint.
View Decision Report 201602406 as a PDF (10.68 KB) Updated: March 13, 2018
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 202505687 | 01 Jun 2026 | C complained to the council about damp and mould in their rental property. C had been moved to the property … | Upheld |
| 202404014 | 01 Feb 2026 | C complained that the council did not properly consider their concerns about work being carried out on a neighbour’s summerhouse … | Not Upheld |
| 202302915 | 01 Apr 2025 | A & B complained to the council about their handling of their claims procedure in relation to the Trams to … | Upheld |
| 202303840 | 01 Oct 2024 | C is the grandparent of A and B, whose parents were separated. C complained about the actions of the council … | Partly Upheld |
| 202301380 | 01 Aug 2024 | C complained about the council’s social work service during the pre-adoptive process of their child (A). C complained about the … | Partly Upheld |