Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201305510 | Scottish Water | Water | Not Upheld | 1 Aug 2015 |
| 201407445 | Business Stream | Water | Not Upheld | 1 Aug 2015 |
| 201305453 | South Ayrshire Council | Local Government | Not Upheld | 1 Jul 2015 |
| 201400044 | Business Stream | Water | Partly Upheld | 1 Jun 2015 |
| 201406554 | Scottish Water | Water | Resolved / Early Resolution | 1 Apr 2015 |
| 201305870 | Business Stream | Water | Partly Upheld | 1 Apr 2015 |
| 201405371 | Business Stream | Water | Not Upheld | 1 Apr 2015 |
| 201404222 | Business Stream | Water | Partly Upheld | 1 Mar 2015 |
| 201305140 | Business Stream | Water | Not Upheld | 1 Feb 2015 |
| 201403167 | Business Stream | Water | Not Upheld | 1 Jan 2015 |
| 201402001 | Business Stream | Water | Partly Upheld | 1 Jan 2015 |
| 201305967 | Scottish Water | Water | Not Upheld | 1 Oct 2014 |
| 201203974 | Scottish Water | Water | Partly Upheld | 1 Oct 2014 |
| 201301819 | Fife Council | Local Government | Upheld | 1 Oct 2014 |
| 201303369 | Business Stream | Water | Upheld | 1 Oct 2014 |
| 201304884 | Scottish Water | Water | Not Upheld | 1 Sep 2014 |
| 201301895 | Business Stream | Water | Partly Upheld | 1 Sep 2014 |
| 201202467 | Scottish Water | Water | Not Upheld | 1 Jul 2014 |
| 201303232 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Jul 2014 |
| 201305136 | Scottish Water | Water | Other | 1 Jun 2014 |
| 201300837 | Business Stream | Water | Not Upheld | 1 Jun 2014 |
| 201302899 | Business Stream | Water | Partly Upheld | 1 Jun 2014 |
| 201302929 | Business Stream | Water | Not Upheld | 1 Jun 2014 |
| 201302772 | Business Stream | Water | Not Upheld | 1 Jun 2014 |
| 201304731 | Business Stream | Water | Other | 1 May 2014 |