Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202001929 | Forth Valley NHS Board | Health | Partly Upheld | 1 Aug 2021 |
| 201906846 | Forth Valley NHS Board | Health | Upheld | 1 Aug 2021 |
| 202001363 | Forth Valley NHS Board | Health | Partly Upheld | 1 Jul 2021 |
| 201911248 | Forth Valley NHS Board | Health | Upheld | 1 Jun 2021 |
| 201901733 | Forth Valley NHS Board | Health | Upheld | 1 Jun 2021 |
| 201910848 | Forth Valley NHS Board | Health | Partly Upheld | 1 May 2021 |
| 201907894 | Forth Valley NHS Board | Health | Upheld | 1 May 2021 |
| 201905455 | Forth Valley NHS Board | Health | Partly Upheld | 1 Mar 2021 |
| 201907500 | A Medical Practice in the Forth Valley NHS Board area | Health | Not Upheld | 1 Mar 2021 |
| 201906914 | Forth Valley NHS Board | Health | Upheld | 1 Feb 2021 |
| 202001129 | Forth Valley NHS Board | Health | Upheld | 1 Feb 2021 |
| 201809801 | Forth Valley NHS Board | Health | Partly Upheld | 1 Jan 2021 |
| 201902016 | Forth Valley NHS Board | Health | Not Upheld | 1 Jan 2021 |
| 201906045 | Forth Valley NHS Board | Health | Upheld | 1 Dec 2020 |
| 201906783 | Forth Valley NHS Board | Health | Not Upheld | 1 Dec 2020 |
| 201905289 | Forth Valley NHS Board | Health | Upheld | 1 Dec 2020 |
| 201902071 | Forth Valley NHS Board | Health | Not Upheld | 1 Dec 2020 |
| 201904207 | Forth Valley NHS Board | Health | Upheld | 1 Nov 2020 |
| 201810560 | Forth Valley NHS Board | Health | Partly Upheld | 1 Oct 2020 |
| 201906798 | Forth Valley NHS Board | Health | Partly Upheld | 1 Sep 2020 |
| 201904112 | Forth Valley NHS Board | Health | Partly Upheld | 1 Sep 2020 |
| 201902176 | A Dental Practice in the Forth Valley NHS Board area | Health | Not Upheld | 1 Sep 2020 |
| 201807344 | Forth Valley NHS Board | Health | Partly Upheld | 1 Sep 2020 |
| 201809858 | Forth Valley NHS Board | Health | Not Upheld | 1 Sep 2020 |
| 201903225 | Forth Valley NHS Board | Health | Upheld | 1 Aug 2020 |