Source · SPSO (Scottish Public Services Ombudsman)

Forth Valley NHS Board

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201902071 Sector Health Category Clinical treatment / diagnosis Decided 01 December 2020

View NHS Forth Valley scorecard

Full decision

Summary

C brought a complaint to us about the care and treatment given to their late child (A). A was admitted to the Neo-Natal Unit at Forth Valley Royal Hospital due to prematurity and respiratory (the branch of medicine that deals with conditions affecting the lungs) distress and was a few weeks later admitted to the Children’s Ward. A was later diagnosed with cardiac (heart and its blood vessels) conditions. A underwent open heart surgery at the Royal Hospital for Children but later died.

C complained that the care and treatment provided to A was unreasonable because there were missed opportunities to diagnose A’s cardiac condition and that, had it been diagnosed earlier, there would have been a positive outcome.

We took independent advice from a consultant obstetrician and gynaecologist (a doctor who specialises in the female reproductive system, pregnancy and childbirth) and from a consultant in respiratory medicine. We found that overall the care and treatment was reasonable. In particular, there was no evidence that would suggest A’s heart condition had been missed in the neonatal period. We also found that, based on the available evidence, it was not possible to say conclusively that there had been an unreasonable delay in diagnosing A’s cardiac condition from a paediatric perspective. We did not uphold the complaint.

Related reading

View Decision Report 201902071 as a PDF (24.4 KB) Updated: December 16, 2020

View original on SPSO (Scottish Publ… website

Other decisions involving Forth Valley NHS Board

Reference Date Summary Outcome
202500014 01 Jun 2026 C complained that the board failed to report an injury to their spouse (A)'s wrist. A was in hospice care … Partly Upheld
202401232 01 May 2026 C, an independent advocate, complained on behalf of B, about the standard of medical and nursing care provided to B’s … Partly Upheld
202405861 01 Feb 2026 C complained about the care and treatment provided to their infant child (A) who was born with a terminal genetic … Not Upheld
202402894 01 Jan 2026 C complained on behalf of their partner (A) about the care and treatment that A received from the board during … Partly Upheld
202403721 01 Jan 2026 C complained on behalf of their sibling (A) in relation to the care and treatment that the board provided to … Upheld
View all decisions for this organisation